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Hyatt Place Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Place Richmond/Chester

1 bedroom, down duvets, desk, laptop workspace
Restaurant
Seasonal outdoor pool
Exterior
1 bedroom, down duvets, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
13148 Kingston Ave, Chester, VA, 23836
  • Beacon Theatre
    ‪7 min drive‬
  • Dorey Park
    ‪12 min drive‬
  • Southpark Mall
    ‪16 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds

1 bedroom, down duvets, desk, laptop workspace

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Richmond/Chester. During your stay, you'll be close to Point of Rocks Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Richmond/Chester offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2164 square feet (201 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Chester also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Gallery – On-site bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 22 May:
  • Swimming pool
The property will be renovating from 1 November 2024 to 20 October 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Lift
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 23 May and close on 09 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty stay away

Place was dirty. I was not able to take a shower. Someone’s hair was left in it. It was a lot of hair not sure how anyone could miss if they cleaned. Do not recommend!!!
Stayed 1 night in May 2025

8/10 Good

Shannon

Stayed 1 night in May 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are renovating so it is a lot of construction during weekdays but the front desk clerk was exceptional in explaining also he was very inviting, friendly and overall a superb person. The pool was clean I liked the added security detail, note it is outdoors also the gym is well equipped. Would stay again!
Stayed 1 night in May 2025

6/10 Okay

Madison

Liked: Staff & service, room comfort
There was a huge dead cockroach in our bathroom light, so disgusting. Other than that the stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at all! Not worth it- disgusting

Absolutely terrible. If you can avoid this place, that would be best. The hotel is under construction which was not disclosed. To make matters worse, the staff, including management, were some of the rudest and difficult people ever. They do not let anyone sit in the lobby at all. We were instructed that you must buy something to sit in the LOBBY and then they claimed management didn’t want “rowdiness” in the lobby! We are 40-50 year old adults!!! They would not let us sit in the breakfast area which was just dirty folding tables when we brought some takeout into the hotel. Every time we asked a question, the answer was always no. We even called corporate Hyatt to make a complaint. The hotel is disorganized, the parking lot of full of debris and dumpsters. Overall one of the most disgusting and unaccommodating hotels ever. Do not stay here at all. Not worth your money, your time, or your sanity.
Stayed 3 nights in May 2025

8/10 Good

HERBERT E

Travelled with partner
Liked: Cleanliness, amenities
2 issues. Most important, we arrived on time, actually about 10 minutes early as we had a wedding to go to at 3:45 pm. We were told our room was not ready and it would take a few more minutes. It took over a half hour to be ready, so we were late getting to the affair, missing the entire ceremony. Less important was that the hotel lobby was under renovation so you had to be extra careful not to touch the walls due to wet white paint.
Stayed 1 night in May 2025

10/10 Excellent

Kori

Stayed 1 night in Apr 2025

8/10 Good

joan, Barnstable

Stayed 1 night in May 2025

10/10 Excellent

Keith, North Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation, but is quiet and the room was clean.
Stayed 1 night in May 2025

2/10 Terrible

Fabian

Stayed 1 night in May 2025

4/10 Poor

Samantha

Stayed 1 night in Apr 2025

6/10 Okay

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness
Knelt on the carpet and got something brown and sticky on my knee
Stayed 1 night in May 2025

6/10 Okay

UFUK, Irving

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“This Hyatt Place location has very poor staff and front desk service, and the building is not in good condition
Stayed 1 night in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation so the menu was limited and only beer and wine Hopefully they will be updated if we return in the spring next year.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Hotel was under renovation and use of first floor was limited. However, overall the hotel, staff, and breakfast were good. Needed to upgrade their overall cleanliness aside from the construction zone.
Stayed 1 night in Apr 2025

8/10 Good

Jamell

Travelled with family, Travelled with partner
Cool
Stayed 2 nights in Jan 2025

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Could do without the $75 pet fee. A little steep. Otherwise, great stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, I need to say that after much complaining, I did receive a refund for my one night stay. The sheets had stains on them, bath tub was chipped . As thehotel is being renovated, no mention of iit when making the reservations . The floor we were on smelled like onions cooking. We were told the workers who stay on that floor use air fryers, electric frying pans and other cooking appliances to eat. ISNT THAT A FIRE HAZZARD? DONT STAY HERE! The only positiveI had was Tavon at the front desk in the morning. He was empathetic and without hesitation refunded my money
Stayed 1 night in Apr 2025

4/10 Poor

Betty

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Will recommend!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean and very nice, but finding parking was a challenge based on shipping containers in parking lot.
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
They were renovating while we were there so there was some noise and mess, not as nice as it has been in the past but I hope it will be back up to standard soon. I have always enjoyed staying there in years past.
Stayed 5 nights in Mar 2025