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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Hallway
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪14 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Place, Short Pump Town Center
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(58 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include a business centre, a computer and an ATM
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to the airport and the clean guestrooms
  • 11 minutes by car from Greater Richmond Convention Center and 12 minutes from Virginia Commonwealth University
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 349 out of 1012 reviews
Rating 8 - Good. 218 out of 1012 reviews
Rating 6 - Okay. 188 out of 1012 reviews
Rating 4 - Poor. 124 out of 1012 reviews
Rating 2 - Terrible. 133 out of 1012 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is well worn, has seen a lot of people. AC sounded like compressor bushing were rotted or missing, was very noisy. Otherwise we were satisfied with our decision to stay there.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant
Stayed 2 nights in Oct 2025

2/10 Terrible

Jose Luis

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from beginning to end. The staff was very friendly and helpful. Will go back again!
Stayed 1 night in Oct 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Jose Luis

Disliked: Staff & service
The staff is terrible
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was nearly nonexistent. Needs immediate upgrade. Parking lot was full of people smoking Marijuana nearly around the clock. A lot of noise from people partying in the parking lot late into the evening. Kept me worried about the security of my vehicle and the expensive tools I use to work. Staff was great. Extremely helpful at every turn.
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Good value on short notice
Stayed 1 night in Oct 2025

4/10 Poor

Dervin

Liked: Staff & service
Disliked: Cleanliness
My sheet and pillows was dirty abd my room stinks
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and proerty exceeded expectations, Good job !!!!
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Liked: Staff & service
This property could use some serious renovation.
Stayed 1 night in Oct 2025

8/10 Good

Colby

Business traveller
Liked: Cleanliness, staff & service, amenities
Construction equipment all around the parking lot, still able to park. Breakfast could have a few more things to eat. The room was spacious and clean, the staff was friendly
Stayed 1 night in Oct 2025

2/10 Terrible

andrew

Disliked: Staff & service
They falsified a check in for not having a id card with my address and so they can scan. I recorded everything and plan on filing charges against the employees for theft and child endangerment seeing how I recorded kids in an employee only room
Stayed 2 nights in Oct 2025

6/10 Okay

Shawna

Stayed 1 night in Oct 2025

2/10 Terrible

Sandra

Stayed 1 night in Sep 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Staff & service
The beds were okay, no maid service, towels for two people in a 4 person room and 0 hand towels. The microwave turntable didn’t work. The room was clean and the staff was friendly. For the price it was okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Liked: Staff & service, property conditions & facilities
The room was decently clean, this property could use some new mattresses soon.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

chris

I believe this property would be better if there was better breakfast and more rooms for people who smoke.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

4/10 Poor

Nathan

Stayed 1 night in Oct 2025

10/10 Excellent

Tanassjah

Stayed 1 night in Oct 2025