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Wingate by Wyndham Richmond Short Pump

2.5 star property

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Interior entrance
Property amenity
Exterior
Indoor pool
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪2 min drive‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(239 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room - Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

King Studio Suite - Non-Smoking

  • Sleeps 4

King Suite With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

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About this property

Wingate by Wyndham Richmond Short Pump

Art Deco hotel with free parking, near Short Pump Town Center
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wingate by Wyndham Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
Wingate by Wyndham Richmond Short Pump offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2200 square feet (204 square metres) and includes conference space. The business-friendly Wingate by Wyndham Richmond Short Pump also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 993 out of 1814 reviews
Rating 8 - Good. 455 out of 1814 reviews
Rating 6 - Okay. 206 out of 1814 reviews
Rating 4 - Poor. 76 out of 1814 reviews
Rating 2 - Terrible. 84 out of 1814 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and pleasant. Housekeeping was pleasant as well.
Stayed 4 nights in Oct 2025

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
We booked 3 nights via Expedia, arriving back at our room the third night, we found our room stripped of almost everything. We were told that we did not reserve the room for the third night. So they packed up our things, clean, dirty, sterile breathing machine into one suitcase and had it behind the counter. We were visiting family in the area and received NO phone calls or texts alerting us to the problem. After showing our on-line documentation from Expedia that we did indeed book for three nights we still had to reregister to get a place to sleep. On Monday 10/27 the Manager was not on duty when we checked out. I finally got him on the phone. He said he would check into why we were not notified of the problem and contact me. Finally on Friday (4 days later!) I was able to get him on the phone and was told he was too busy to talk. It is now a full week and I have not heard anything from the manager and he is not picking up his calls. I do not know if the reservation problem is Wingate or Expedia but having the manager ignore it is unprofessional. We had previous stays at this location, but since we no longer feel secure and safe there, it is highly unlikely we will return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carol, Austin

Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice hotel. Good location. In short pump. Very close to restaurants and shopping. Spacious. Good location. Friendly staff. Modern and extremely clean. Plus breakfast. We travel a lot. And I will start looking for comfort inns We got a room with the couch.
Stayed 2 nights in Oct 2025

10/10 Excellent

gary, homer city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk ladies were friendly and helpful. We have stayed here many times and this is a very good motel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Michael, New Whiteland

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes it was a Great Stay, Shawna on the Front Desk was Remarkable the Whole stay and we actually placed another reservation to continue the stay. Would like to voice our Appreciation as well to the Room Staff on the Fourth Floor, they were very very Professional and Smiled as they took care of the Room 408.
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis, Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and everyone was super friendly would stay again for sure
Stayed 4 nights in Oct 2025

10/10 Excellent

Dionysios Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome stay
Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
Its was ok
Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
YES
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities
Everything was very good, would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good stay. Sizable rooms. Comfortable and convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

ToMiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located to everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay....room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and staff was wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was as nice as could be. Very quiet. Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Stayed 7 nights in Oct 2025

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice as well as the bathroom. I've stayed here a few times and never had any problems. The staff were all friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just one night on our way to Virginia Beach. We appreciated the cleanliness as well as the helpful staff. Great value for the money.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Stayed 2 nights in Oct 2025

10/10 Excellent

Ishmael

Stayed 1 night in Oct 2025

8/10 Good

Kathryn, San Ramon

Travelled with family
Liked: Cleanliness
The bath towels are ridiculously small and thin. The motel is fine for an overnight stay but just ok.
Stayed 3 nights in Oct 2025