My family came in from all over - one from Russia and one from Belgium for my daughterâs wedding. They loved this property. It was so quiet, large perfect for a group of 14. They appreciated the attention to detail. The beds were comfortable and all the outside seating areas were wonderful. Great memories
Every one had a good time. Kids had lot of fun, enough place outdoor to play around. Nicely fenced & gated so we didn't have to much of monitoring. Grown ups too enjoyed. Good size rooms Kitchen, family room & backyard so all could sit together. We also had good sighting of group of deer walking past the house. We loved that experience We missed few things1. Table Tennis bat could be of good quality, playing with them was challenging2. One pickleball bat was broken but we bought one and completed the set :)3. Air-Hockey wasn't working well.4. Thanks for Garage space heaters but when we plugged it in it kept tripping5. For longer stay with such big family, need at least two garbage can of each type.6. Some board games could have been fun.With all that, we would love come back again.
The house is certainly as good as it looks, and worked perfectly for our huge group size. Everyone got a decent bed, and there was more than enough space for all 16 of us to enjoy!The only major let down was a stinkbug infestation which we had to clean up on the first night. I still found two in my bed the next day. It seemed like the house had not been looked over that day, or possibly the last few at least, due to the build up of insect bodies. The hot tub had also not been turned on, which meant we missed out on our first night. The pictured fireplaces and swimming pool were not actually usable, which we were disappointed by. And finally, there wasn't nearly enough silverware, toilet paper, and other items, switches, amenities etc. were hard to find due to a lack of labelling or guidebook. Still, I've heard these issues will get figured out, and if so this place would be a perfect booking for any big group!
My friends and I stayed here for 3 nights for our 11th annual gathering and it was by far the best property we have stayed in. Everything was in great shape and overall just a very nice place to stay. Highly recommended for a medium sized group (we had 9).
My co-workers and I enjoyed the property. This is a great rental at a good price (bring extra dining tables and chairs if you have more than 6 people or plan to eat out). Not sure what the winery season price is but the off-season was very reasonable. Plenty of parking available and the driveway is a flat, easy safe walk for those wanting to take a hike after a meal or get some exercise.
We got our extended family together over the Thanksgiving holiday! It felt like we were on our own little island and we could completely unplug. We had everything we needed to make great memories together and more. It was so easy to get ahold of the company and any concerns were fixed right away. It was easy to get to the property from PDX and Salem, but it was tucked away, beautiful and private. Truly the best VRBO experience weâve had as a family!!
House was decorated beautifully, on a peaceful property and well appointed for rest and relaxation and for entertaining and gaming. The hosts were very attentive before, during and after our stay. Loved that we did not see another house from this home on the hill. Highly recommend this property for a Willamette Valley wine adventure.
The primary reason we booked this home for my birthday was for the pool. It took me calling the company that manages the house, itrip with concerns about the color and look of the pool for them to admit knew there was an issue with the pool 5 days prior to our reservation. They told me that they had a pool tech out the morning before our reservation began and knew the pool was not usable and needed to be closed for the season. They had already decided somehow that they were going to replace it with. Chlorine pool, yet didnât have the decency to call me to let me know about these concerns and breach of agreement. I booked this house under the agreement that there was a working pool. I would expect they let me know as soon as an aspect of our contract had changed. I believe they did not due to worry I would cancel and they would lose money. Money over customer satisfaction! They offered a measly 5% refund when 95% of the reason we rented this house was for the pool.
Then, after the ridiculous mismanagement and lack of communication, 3 people entered the property at 7:00 pm on a Saturday. Absolutely not ok and we did not know who they were and questioned our safety. After I reached out to itrips with my concern for the strangers on the property we rented, were we informed it was the owners son and friends! Absurd! Breach of contract again! Was that them having a rave the night before too??? Do not stay at this scam of a house!
At check-in, we were informed that the hot tub was not working. On arrival, the AC was not on and it was hot. The upstairs never recovered. Also, the garage had a large number of biting flies inside. Someone came the next day and bombed the garage; others came a few hours later to clean up the dead flies. Cleaner was there until 7pm on check in day and left some tasks incomplete (garbage in kitchen, sticky floor in kitchen, stained sheets in one bed). Something outside of the guest house turned on at random intervals through the night, waking the occupants. The water turned off for no apparent reason on occasion. The house was in need of many repairs. Many of the windows in the house were foggy, the doors to the back yard were sticky and one didnât close properly. The dishwasher seemed improperly installed and in almost every wash, several dishes came out dirty. The pool had many dead bugs in it, but there was a skimmer so we were able to clear it out. The house has a number of electronic features, including power window shades and a computer screen with information on the house and the area. However, neither the home screen nor the binder on the house included instructions that were needed (window shades, thermostat, appliances). We figured out most of the shades, but two never responded to the control. We did receive responses to our text inquiries during the week. but overall, we were very disappointed in this stay.
The house is in a fantastic location that is very private and great for large groups. Plenty of space for everyone and the separate unit worked out well. The patio was great to hangout on and enjoy the evenings.
The just was always quick to respond and took care of things needed. The only downside was the pool was not as clean as should be. We found multiple items (plastic case for a toy and a cup, on the bottom.
Unfortunately the hot tub wasnât working but we were notified before we checked in
Overall a great location and place.
We were very disappointed in the level of disrepair of many of the household features that prompted us to rent this site. The BBQ did not work, even after replacing the tank, the pool is murky due to being treated with hydrogen peroxide which was not disclosed and it had hundreds of dead bugs floating (no skimmer provided), the hot tub was inoperative and does not get hot, the sliding door and swing door that accesses the back yard are extremely difficult to open and close. The water pump breaker continues to trip which disrupts water service to the house. They need better instruction on how to change the temperature on the thermostat so we don't have AC while it rains. Sadly, when we called about these issues to iTrip, the management group, we were told they would look into it and get back to us. We never got a return call or a service person any of the 4 times we called. We spent considerable amount of time and expense to arrange this family reunion, with some members coming from the East coast only to learn many of the amenities that were advertised were NOT available. We would like to discuss these issues with an appropriate representative.
We were all impressed with how clean all the rooms were and really happy that the beds and bathrooms were so comfortable. There were so many things to do, although with the family reunion events, we barely had time to enjoy all of the amenities. Highly recommended for a large gathering, especially with plenty of kids.
This was a beautiful, comfortable and spacious house and property. The views are gorgeous and there was lots for everyone to do. It was also very well-supplied. The management team was very responsive and friendly. It was the perfect place for our extended family (3 generations) to stay together. I highly recommend!
Property was great.. pulling up the long driveway and the well manicured lawn looked like out of a book! When we got inside the house was clean but the windows were all fogged up.. the heat was set at 90 degrees! The only issues we had were the ice machine (which I saw in another review) bugs, broken kitchen window which allowed more bugs in and alot of lights out throughout the property. I did reach out to the property management to their response âthank you for letting us know, we can try to get out today to fix or we can fix when we check out. I asked they come that day as we couldnât even sleep in the master bedroom with all the bugs flying and crawling above the head board and bathroom. We stepped out that afternoon to come home to a bottle of bug spray on the front porch. The kitchen window was still ajar (broken) and the ice machine was not working (we even followed the directions as well as did a google search) so we had to continued to go buy bags of ice. Overall the property was great and we all enjoyed ourselves! Just wished these things were fixed during our stay.. would of rated it a 5 star.
The place is exactly as it says. Quiet and peaceful and lots of activities. We played ping pong and pool and enjoyed the hot tub and large deck with the grill. We saw a piebald deer! A white deer, it was amazing.
Everyone had fun! The game room was awesome, pool was fun and house had plenty of room. The house is starting to feel itâs age in a few areas but overall itâs a great place to stay!
The company seems to be lacking basic maintenance protocols. The broken electric blind mentioned in another review was still broken during our stay.
Worse than the blinds was pool. The water was very low and cloudy. Two staff were leaving when we arrived but apparently did not check it. We had to wait until noon the next day for their maintenance worker to asses it. Because of the chemicals he used we couldn't swim for 3 more hours. 24 hours after check-in and 1/3 of our total stay we couldn't use a major amenity.
Then the last night of our stay we lost power and the backup generator failed to kick in. When we checked the it we could see an obvious error light. We had to wait 3 hours for a staff member to come out. In the mean time the sun had set, there was only one flashlight and it's battery was getting low. We had an elderly relative with poor vision and we were concerned about staying in a house with no light and no temperature control. So we packed up while we could still see just in case we had to leave that night.
Both of the generator and the pool should have been part of their routine checks and maintenance. I know, I used to own a hotel. It shouldn't be up to the guests to find the issues.
When we asked them to refund part of our costs as these issues were preventable and affected our enjoyment of the property - their answer was essentially NO "but we were happy to help create a resolution for both."
This is not the "5 star service" they hype up.
This home is incredible! From the comfortable beds, to the swimming pool and large gathering spaces, this was the perfect home for our family get together. There wasnât anything that we were missing. Would definitely recommend this home to everyone!
We sincerely enjoyed our stay. The house is very nice with no shortage of activities. Only opportunities for improvement were that the grill was jammed (fixed by manager while we were there) and a good number of yellow jackets, which swarmed us outside.