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WoodSpring Suites Moreno Valley

2.5 star property

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Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
24455 Hemlock Avenue, Moreno Valley, CA, 92557
  • Place, Bowlero Moreno Valley
    ‪8 min walk‬
  • Place, University of California, Riverside
    ‪7 min drive‬
  • Place, National Orange Show Events Center
    ‪24 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Basic Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

WoodSpring Suites Moreno Valley

This smoke-free hotel features laundry facilities, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
WoodSpring Suites Moreno Valley offers 122 accommodations with a hairdryer and blackout curtains. LED televisions come with premium satellite channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

During your stay at WoodSpring Suites Moreno Valley, you'll be within walking distance of Bowlero Moreno Valley. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a lift
  • 13 minutes on foot from Bowlero Moreno Valley and a 4-minute drive from Box Springs Mountain Reserve Park
  • Dogs welcome for a fee
WoodSpring Suites Moreno Valley offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Moreno Valley hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (99 centimetre high)
  • Hardwood flooring in public areas
  • Lift (206 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (99 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Woodspring Suites
WoodSpring Suites Moreno Valley Hotel
WoodSpring Suites Moreno Valley Moreno Valley
WoodSpring Suites Moreno Valley Hotel Moreno Valley

WoodSpring Suites Moreno Valley Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 211 out of 457 reviews
Rating 8 - Good. 63 out of 457 reviews
Rating 6 - Okay. 48 out of 457 reviews
Rating 4 - Poor. 37 out of 457 reviews
Rating 2 - Terrible. 98 out of 457 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Stayed 2 nights in Nov 2025

4/10 Poor

gary w

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed! Even though there was a "kitchen" there were no kitchen utensils of any kind. There was no coffee pot and only 2 plastic cups. There was only one premium channel on the TV.
Stayed 2 nights in Nov 2025

4/10 Poor

Asia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pee in the elevator & poop in the hallway on the 1st floor..
Stayed 1 night in Nov 2025

2/10 Terrible

Javier

Stayed 2 nights in Nov 2025

2/10 Terrible

Ernest

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Devonni

Stayed 1 night in Nov 2025

2/10 Terrible

Devonni

Stayed 1 night in Nov 2025

4/10 Poor

Ashley, Lucerne Valley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Only reason i booked here was main stay was completely booked. Front desk is only open til like 5 for check in, you have to ring a bell to get service. Im assuming its a safety issue due to clientele. Rooms are clean but literally have no toiletries and you have to pay extra if you want any items for the kitchen.if you book, make sure you bring your own toiletries and expect to pay for kitchen ware. Honestly i think they can charge a higher deposit and not return it if things are missing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristy

Stayed 7 nights in Nov 2025

6/10 Okay

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Bryana

Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Stayed 6 nights in Nov 2025

2/10 Terrible

Aaron

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
People sleeping in the hallways, I didn’t feel safe and beds were dirty I checked in and checked out 5 min later
Stayed 1 night in Nov 2025

2/10 Terrible

Triana

Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for my room months in advance for Halloween weekend. Even though I arrived an hour after check-in, I waited over two hours for a room while multiple guests also waited. I understand they were understaffed and simply wanted to give their guests a clean room, but what was unacceptable was the handling of the situation afterwards. The front desk agent assured me, twice, that I would receive a discount for the delay, and I even saw her document it for her manager. However, when I followed up days later, the assistant manager rudely denied any form of refund or discount. It is extremely unprofessional to guarantee a refund like this in person and later not only back out on it but do so in an ill-mannered way. I understand that the front desk may not have the authority to give me a discount, but they should not guarantee something they cannot deliver. This entire situation could have been resolved or even avoided if they were better prepared for a weekend they knew was fully booked. Most unprofessional place I have ever stayed at.
Stayed 2 nights in Oct 2025

4/10 Poor

Alishan

Travelled with family
Disliked: Staff & service, amenities
NO WIFI and NO SLEEP. All day and night loud noises. Guest are all African Americans and they are super loud. My family and I could never get WIFI internet and we even talk with hotel’s tech department for hours and they never could get us internet in the hotel. IT WAS THE WORST HOTEL OF MY LIFE. We talk to the manager every day about noise complaint and no WIFI Internet. I felt like we stay in a hotel in the 80s. How the F you don’t have WIFI. That’s the most basic necessity on this planet. It’s like not providing water for showering. They said they have wifi but it does not work and never works! I’m a Software Engineer and I know how to connect to WIFI but IT NEVER WORKED IN THIS HOTEL. YALL RUINED MY 8 days in Cali.
Stayed 8 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was a good size for me and my belongings. I brought a lot of my personal kitchen equipment so that I could keep eating healthy. The front desk people were accommodating when I needed to extend my stay, and when I left my key in the room and needed to regain access.
Stayed 8 nights in Oct 2025

2/10 Terrible

pretty

All
Stayed 2 nights in Oct 2025

6/10 Okay

Karen, Apple Valley

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel inside was very clean and appeared to be well maintained. The room was very clean, well appointed and had a full kitchenette. Beds were reasonably comfortable. Front desk staff were friendly but the desk is not manned after 8pm. There is a fee if you lose your room key and require assistance after the desk is closed. The parking lot and surrounding areas were heavily trafficked with many occupied cars and people hanging around and there is a large number of homeless people in the area. Parking permits are giving for vehicles and parking is free but there is no security patrolling the property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smell like urine. Would not recommend at all. Just an over all dump.
Stayed 1 night in Oct 2025

2/10 Terrible

Edward

Business traveller
Disliked: Staff & service
Our employee wasn’t able to check in cause doors were locked and no one was in the lobby
Stayed 1 night in Oct 2025

2/10 Terrible

Darren

Liked: Cleanliness, staff & service
I was on the 3rd floor i couldn't get any sleep cause who ever was on the 4th floor under me was fighting and stomping all night long
Stayed 1 night in Oct 2025