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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Point of interest
Lobby
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Roanoke College
    ‪5 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Reviews

Comfort Suites Inn at Ridgewood Farm Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1025 reviews
Rating 8 - Good. 261 out of 1025 reviews
Rating 6 - Okay. 179 out of 1025 reviews
Rating 4 - Poor. 92 out of 1025 reviews
Rating 2 - Terrible. 61 out of 1025 reviews

Reviews

6/10 Okay

Jasmine

Travelled with family
These beds were probably the most comfortable beds that i have slept in, so that is a huge plus. The hotel and rooms were more run down, and had a musty smell. While the room was bot well maintained it was clean. The staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Hardin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was fine, breakfast, not so much
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Quiet comfortable and convenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and no issues
Stayed 1 night in Jun 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, room comfort

Confront inn Salem

It was less than expected compared to other choice hotels that I have stayed at
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort

Ok hotel for a night's sleep!

The room was fine except that the air conditioning was not working and the room was very hot. The stopper for the bathtub was missing which made it impossible to soak in the tub. The hot tub on the property was also not working. The breakfast was good, but the buffet ran out of many of the items. Overall, an ok hotel, but it needs a bit more care in order to be more than that.
Stayed 1 night in Jun 2025

8/10 Good

JILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Daria

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Holly

Travelled with partner
Liked: Property conditions & facilities
The staff at this property were wonderful. Everyone was very friendly and helpful. The beds were comfortable. The property is quiet and safe feeling. The room smelled like weed from the time we got there to the time we left. It never did not smell like it. We didn't complain about it we just dealt with it. The room was clean but just didn't smell clean. The breakfast was okay. They had waffles but no forks to eat them with even when asked. They may have just run out and the waffles tasted a little sour. I would probably stay somewhere else if we ever go back.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating!

Let me start by saying the two young ladies that I encountered at the front desk were very pleasant. The hotel needs some serious updating! There was a moldy smell on the floor that I stayed on when exiting the elevator. The wall was cracked, the curtains were torn with holes in them.
Stayed 2 nights in Jun 2025

6/10 Okay

Jamie

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Savannah

Disliked: Cleanliness, amenities, property conditions & facilities
No working hot tub, door, elevator, bugs in room, and wreaked of smoke despite the no smoking signs. Front desk daytine shift was awful as well.
Stayed 5 nights in Jun 2025

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness, amenities
When we first arrived, the room we were given had an awful dog urine small. Thankfully no fuss was made to move us to another room. While the location sufficed for a quick one night stay, there were deficiences in the bathroom - the sink was broken, no towel racks, the toilet was leaking and the seat was broken.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria, Germantown

Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Okay stay but needs some TLC

Cleanliness overall was ok, but definitely could be better. Elevator was broken. Ice maker on first floor doesn't work which we found out after we carried the cooler down the stairs. Breakfast was a decent variety but they were out of forks which just seemed like one more disappointment.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
We cut our stay short after seeing black mold on the bathroom & bedroom ceilings and mold on a lampshade. Housekeeping did an excellent job cleaning the suite, but they cannot be held responsible for mold. The elevators were out when we arrived. They were waiting for a part. The breakfast was ok but the juice was mostly water and the chairs needed to be reupholstered.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Nice place Good breakfast
Stayed 1 night in Jun 2025

4/10 Poor

Don

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was a bit run down and not up to date Our room was a little musty and smelled a little Bathroom toilet seat was not properly installed and would fall off.
Stayed 1 night in Jun 2025

6/10 Okay

Kassandre

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Deanna

Travelled with family
Disliked: Property conditions & facilities
When i arrived for check in, they said my room wasnt clean, but yet it was. There was a lot of confusion. Then about 9pm i pulled the sofa bed out to make the bed to sleep. There were no sheets for the sofa bed anywhere. So i walked out to the front desk and asked for sheets. They did not arrive to the room with the sheets until 10pm. Earlier, i went to purchase 4 bottles of water. The staff expected cash. I did not have cash, it took them a good 10 minutes to figure out how to charge my card. The elevator was also broken.
Stayed 1 night in Jun 2025

4/10 Poor

Sierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Lara

Liked: Cleanliness, amenities, property conditions & facilities
The lamps on both sides of the bed did not work. The closet has no light. The bed and pillows were exceptionally hard. It smelled ok, and was clean.
Stayed 3 nights in Jun 2025