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Hampton Inn & Suites Roanoke-Downtown

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Exterior
Studio, 1 King Bed, City View, Corner | Mountain view
Restaurant
Desk, blackout curtains, free cots/infant beds, free rollaway beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
27 Church Avenue SE, Roanoke, VA, 24011
  • Place, Center in the Square
    ‪1 min walk‬
  • Place, Roanoke Pinball Museum
    ‪1 min walk‬
  • Place, Taubman Museum of Art
    ‪4 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Mountain View, Corner

Studio, 1 King Bed, Mountain View, Corner | View from room

Studio, 1 King Bed, Mountain View, Corner

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, City View, Corner

Studio, 1 King Bed, City View, Corner | Mountain view

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,003 reviews
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About this property

Hampton Inn & Suites Roanoke-Downtown

Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Roanoke-Downtown. During your stay, you're just a quick walk from Arts Council of the Blue Ridge. Free breakfast, free WiFi in public areas and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Arts Council of the Blue Ridge and Art Museum of Western Virginia
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Roanoke-Downtown. For a fee, parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 8 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 71 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was excellent. Kendra contacted us upon checking in and also checked in the next day. The hotel is in an excellent downtown location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

The whole stay at the hotel was exceptional
Stayed 1 night in Jan 2026

10/10 Excellent

neil

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was nice. The room was large. I work in the area so I know homeless people can be an issue, but the hotel is very safe. Very clean. I liked it better than the other local hotel. Breakfast was fresh and plenty. Will definitely stay again. Shower upgrades terrific. There was a carpet square that had an issue and my wife tripped, but after I pressed it back in place no issue.
Stayed 1 night in Jan 2026

10/10 Excellent

Colby

Stayed 1 night in Jan 2026

8/10 Good

Holly, Wharton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, super friendly staff!
Stayed 2 nights in Dec 2025

6/10 Okay

Hallie K

Stayed 1 night in Jan 2026

4/10 Poor

Chase

Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fighting and yelling going on in the hallway from 2-4 am. Hotel staff not helpful. Contacted front desk and they said call the assistant manager. Called the assistant manager for 5 straight day and she never resolved the issue or even listened to our concerns. Promised to return my call multiple times and never did. Ruined my wife and my 5 years olds son stay for the holiday. I will NEVER recommend this hotel to anyone.
Stayed 2 nights in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

8/10 Good

Bethany

Stayed 2 nights in Dec 2025

10/10 Excellent

Nafissatou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right in downtown and easy parking
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2025

2/10 Terrible

Tara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not what I expected
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles Vincent

Stayed 2 nights in Oct 2025

8/10 Good

Terrie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and very friendly staff. The location being in the hub of downtown is perfect! Walkable access to everything!
Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca, Midlothian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and walking distance from many shops and restaurants
Stayed 1 night in Dec 2025

10/10 Excellent

Pranesh

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Large clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin, Powhatan

Stayed 1 night in Nov 2025

4/10 Poor

Gary

Liked: Cleanliness, property conditions & facilities
Aaaa
Stayed 2 nights in Nov 2025