See all properties

Best Western The Inn At Rochester Airport

2.5 star property

Choose dates to view prices

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪3 min drive‬
  • Place, University of Rochester
    ‪6 min drive‬
  • Place, Rochester Institute of Technology
    ‪10 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower,Non-Smoking,

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains.

Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower,Non-Smoking,

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Double Beds, Non-Smoking, Table And Chairs, Refrigerator, Continental Breakfast

A hotel room with two beds, a TV, a desk, and a chair.

2 Double Beds, Non-Smoking, Table And Chairs, Refrigerator, Continental Breakfast

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Non-Smoking, Table And Chairs, Refrigerator, Continental Breakfast

A hotel room with two beds, a desk, a television, and a window with curtains.

2 Queen Beds, Non-Smoking, Table And Chairs, Refrigerator, Continental Breakfast

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Comfort Suites Rochester Henrietta University Area
Rochester
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,014 reviews
The price is CHF 77
includes taxes & fees
2 Aug - 3 Aug
Comfort Suites Rochester Henrietta University Area

About this property

Best Western The Inn At Rochester Airport

This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business centre and a 24-hour front desk are on-site. Change of towels is available on request
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Inn At Rochester Airport. During your stay, you'll be within walking distance of Erie Canal. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a 24-hour business centre, a computer and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from University of Rochester and a few minutes from Strong Memorial Hospital
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Staff was exceptionally nice at check in.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness
Clean room, great staff, business friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and accommodating staff with great shuttle service to airport!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
it was good bed n quick to airport
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was very good. Shuttle was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host is amazing …..Very clean apartment…..so worth it….will book again💜
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and the location was across from the airport
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Staff were pleasant and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for catching an early morning flight out of ROC
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Catalina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is friendly but the bathroom was dirty and my blankets and sheets smelled like they had been left in the dryer.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always clean and the s5aff is courteous and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Staff & service, property conditions & facilities
They went above to meet our needs. Highly recommend
Stayed 1 night in Mar 2026
Verified

8/10 Good

carolina

Liked: Cleanliness
Perfect for a one night stay. Near airport.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donnell

Nice!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, comfy bed but the breakfast could use more attention. Very very limited selection.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find. Staff was great. And a special shout out to Kris the shuttle driver! He was amazing to us both drop off and pick up. He’s amazing !! Will always stay at BW when we fly out of Rochester
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

liudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Thank you Chris and all staff is well. Room is clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberley Ann

Liked: Cleanliness, property conditions & facilities
Very pleasant staff, especially Kriss who works overnight. The room was exceptionally clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emmanuel

Very nice for the location, right next to the airport
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Susan F

I found the mattress to be quite uncomfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to the airport. Decent price. Great staff Very clean room and bathroom Comfortable mattress and pillows Breakfast was average-Eggs were cold and coffee was lukewarm.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful staff, loved ordering food, shuttle left on time. Very convenient for early am flights or late arrivals.
Stayed 1 night in Jan 2026