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Comfort Suites Rochester Henrietta University Area

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily on-the-go breakfast
Coffee service
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Monroe Community College
    ‪3 min drive‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Along with a fitness centre, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness centre, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 277 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 139 out of 1001 reviews
Rating 2 - Terrible. 149 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
Erik was an excellent front desk host. The place was located where we needed it to be. The beds were comfy.
Stayed 2 nights in Mar 2025

4/10 Poor

ANDREW

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor ownership! Potholes in driveway, floors in all areas of hotel were dirty, no soap in community restroom, no towels were in the room asked for towels at 9 pm was told they were still drying. Needed to use the sleeper sofa because we have kids. It was stained and gross!
Stayed 1 night in Mar 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs work

While the room was a good size, this hotel is in need of some cleaning and repairs. The sofa bed mattress was very stained and had garbage in it (an old battery and wrappers). The shower water pressure was very low and leaky. The wall mount lotion dispenser squirted all over the wall and bathroom floor when used. The lobby bathroom was out of both soap and paper towels.
Stayed 3 nights in Mar 2025

2/10 Terrible

Spenchelle

Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Erica

This property was very dirty. From outside of our room, the breakfast area chairs are all old with plastic chunks coming off the chairs, the hallway area, where the pool is was very dirty and sections of it carpet ripped up. In our room, the couch has stains all over it. Our top comforter was dirty. Hotel has been used and abused and needs a good facelift.
Stayed 1 night in Mar 2025

6/10 Okay

Ana

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Clean better
Stayed 1 night in Mar 2025

6/10 Okay

Tallon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hair in bed, couch bed not made, stains on blankets, sheets
Stayed 1 night in Feb 2025

6/10 Okay

Tatyana

Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Roshan

Disliked: Property conditions & facilities
I heard the sound all night of people walking talking and wind hitting doors
Stayed 1 night in Feb 2025

8/10 Good

Narran

Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
My bathroom smelled like urine. There was a clump of hair in the bathtub drain and almost every piece of equipment in the gym was broken
Stayed 3 nights in Feb 2025

2/10 Terrible

Jessica

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in. The entire property is disgusting and NOT CLEAN. They do not clean the rooms. I am not even convinced that the sheets had been cleaned. Will never stay in a choice hotel ever again. I reached out to the company and let them know they needed to go out to this property and see what was going on because it was appalling and dirty.
Stayed 1 night in Feb 2025

2/10 Terrible

Laurice

Business traveller, Solo traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Loud to noisy
Stayed 1 night in Feb 2025

8/10 Good

Darnell

Stayed 1 night in Jan 2025

10/10 Excellent

Tess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was filthy, the floor wasn’t swept and there was candy on it. The bed skirt some sort of sauce on it. The hotel didn’t have anything but soda for sale and complimentary water with lemons in it that was sitting out all day.
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Stayed 1 night in Feb 2025

8/10 Good

Kelsey

Stayed 1 night in Feb 2025

10/10 Excellent

Sherrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

8/10 Good

Rachel

Travelled with family, Business traveller
Pool
Stayed 1 night in Feb 2025

6/10 Okay

Randy

Stayed 2 nights in Feb 2025

6/10 Okay

Henry

Liked: Cleanliness, staff & service
The television was horrible. Room pleasant Staff pleasant
Stayed 1 night in Feb 2025

10/10 Excellent

Ekrem

Business traveller
Liked: Amenities
Good, clean, small gym and small swimming pool
Stayed 1 night in Feb 2025