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Hampton Inn Rochester Webster

2.5 star property

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Photo gallery for Hampton Inn Rochester Webster

Exterior
Fridge, microwave, coffee/tea maker
Restaurant
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
878 Hard Rd, Webster, NY, 14580
  • Place, Towne Center at Webster
    ‪19 min walk‬
  • Place, Seabreeze Amusement Park
    ‪9 min drive‬
  • Place, Strong
    ‪16 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

Room, 1 King Bed with Sofa bed, Non Smoking (King Study) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Rochester Webster by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,004 reviews
The price is CHF 94
includes taxes & fees
10 Nov - 11 Nov
Holiday Inn Express & Suites Rochester Webster by IHG

About this property

Hampton Inn Rochester Webster

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Hampton Inn Rochester Webster offers 90 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Webster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton Inn Rochester Webster gets high marks from our customers. During your stay, you'll be within walking distance of North Ponds Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Lake Ontario and 13 minutes from Strong
  • Cats and dogs welcome for a fee
Hampton Inn Rochester Webster offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn Rochester Webster. The hotel can provide concierge services and wedding services. Self parking is free.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Rochester Hotel Webster
Hampton Inn Rochester Webster
Hampton Inn Webster
Rochester Webster
Webster Hampton Inn
Hampton Inn Rochester Webster Hotel Webster
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Webster
Hampton Inn Rochester Webster Hotel Webster

Hampton Inn Rochester Webster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elliott

Travelled with partner
Liked: Cleanliness, amenities
Bathrooms were dated that needs to be up
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with group
Over priced and out dated
Stayed 2 nights in Apr 2025

8/10 Good

Diane

Stayed 1 night in Jul 2025

10/10 Excellent

Zoya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast, good staff, clean rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay here every year for Anniversary to celebrate with family and friends
Stayed 2 nights in Jun 2025

4/10 Poor

Steve

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Travelling for work requires Internet access to communicate with my company, customers and prospects. The internet quality was so poor that I could not send a small attachment or download a spreadsheet via email. I asked the front desk for a room closer to the router but none were available. The person at the front desk tried her best by giving me another internet access that was supposed to be better. It didn't work. at less than 3 mbps rate, that is about as low as dial up was 20 years ago. Totally not acceptable! I will never stay at that hotel ever again. there are (2) other hotels right on that road that I will choose for next years event. I even convinced the host for the event to remove Hampton from their suggested local hotel list for next year. Plus, there wasn't even a television remote in my room. Come on Hilton/Hampton. You have got to do better...
Stayed 3 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms, good breakfast, but horribly weak and usually cold coffee.
Stayed 2 nights in Jun 2025

2/10 Terrible

scott, North rose

Liked: Cleanliness, staff & service, property conditions & facilities
They over booked. Had to sleep in my car
Stayed 2 nights in Jun 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

chardaee

Stayed 1 night in Jun 2025

10/10 Excellent

chardaee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & quiet
Stayed 2 nights in Jun 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Watch for the leak in the ceiling

Stay was fine, except there was a leak from the ceiling that was in between the two beds. At some point there maybe a ceiling collapse as the ceiling material looks to be a bit soggy.
Stayed 2 nights in Jun 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
No guide in room with how to operate TV, although the girl at front desk showed me (she had some trouble at first) and offered a channel guide. Breakfast was not great...out of regular coffee as well as in lobby. This was around 9am. Sausage is an unappetizing grey color. No one from the kitchen came out to check on things and there was still quite a bit of time left.
Stayed 1 night in Jun 2025

10/10 Excellent

Roni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was very close to the highway. Breakfast was set out early and there was always coffee.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in May 2025

10/10 Excellent

Anke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in great, quiet location.
Stayed 1 night in May 2025

8/10 Good

Candido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for some issues with the room door keys,it was good.staff was great
Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The room was disgusting , dirty sheets / pillows and carpet, room had an order , wasn't even able to stay we checked in and checked right out
Stayed 1 night in May 2025

10/10 Excellent

Lisa, Ephrata

Stayed 3 nights in May 2025

8/10 Good

Helen R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location disliked the beds, they were too soft
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room and location
Stayed 1 night in May 2025

8/10 Good

Beverly

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Staff was courteous check in very quick.
Stayed 1 night in May 2025