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Hampton Inn & Suites Rochester Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Exterior
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(33 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

1 King-1 Bunk Bed W/2 Twins Microw/Fridge

  • Sleeps 4

Studio With 1 King Bed-Hearing Accessible And Sofa Bed

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Studio With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Suite With 1 King Bed, Microwave, Fridge And Wet Bar

  • Sleeps 2

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About this property

Hampton Inn & Suites Rochester Downtown

Art Deco hotel with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with a safe and a hairdryer. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hampton Inn & Suites Rochester Downtown gets high marks from our customers. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Strong and a 5-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Art Deco Rochester hotel.

Guests are served a free buffet breakfast daily.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 432 out of 538 reviews
Rating 8 - Good. 74 out of 538 reviews
Rating 6 - Okay. 23 out of 538 reviews
Rating 4 - Poor. 6 out of 538 reviews
Rating 2 - Terrible. 3 out of 538 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Rochester, NY

Amazing stay. Very clean and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Tal

Stayed 1 night in Sep 2025

10/10 Excellent

Valarie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe staff was especially attentive. Ignatius (sp) made the time there very easy to enjoy by offering shuttle service and directions.
Stayed 1 night in Sep 2025

10/10 Excellent

Minghong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Glendalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location so convenient to the Strong
Stayed 3 nights in Sep 2025

10/10 Excellent

William, Santa Clara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and bar. Staff was friendly and top notch
Stayed 3 nights in Sep 2025

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with a perfect location across from the musuem of play.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leanne

Love the downstairs bar!
Stayed 3 nights in Aug 2025

6/10 Okay

Yingying

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families! Easy walk to the Museum of Play.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shaqurah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and clearly managed well by the staff. Special shout out to Silas who checked us in and was very personable and professional, as well as the Manager Alyssa who was very helpful helping us explore a potential extension of our stay. Each person, from the young lady who brought out fresh coffee to the housekeeping staff were very helpful and kind, and that matters a lot for the guest experiences. The room itself was very clean with little touches like l rose in the Kleenex box that just made it feel special. They also welcomed my fur baby and they don’t use down pillows which was a relief!! This will be my first choice whenever I come to Rochester for a visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities. Walking distance to restaurants and The Innovation Theater.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

8/10 Good

Garon

Travelled with family and small children
Liked: Staff & service
The carpet in the room felt a bit dirty on bare feet. We also found a mysterious pill on the floor. Concerning as our toddler could have found it. Overall good hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Laurel, Ithaca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not cleaned properly . Stale smell over all.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Daiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wish Lila’s restaurant was as good as before. Food was not good, service slow and you can tell the people where stressed out
Stayed 3 nights in Aug 2025

10/10 Excellent

Xiaohe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025