2/10 Terrible
Nicole
Travelled with family and small children
27 May 2025
Within less than 24 hours our room was intruded. They left behind pubic hairs on our bathroom wall. There were ants coming from the ac unit near the window (only assume they entered because it’s been raining for days). We switched rooms three times. Three times someone entered our room without our permission. I asked front desk if maid was in our room the man at the counter said, “No, we don't have maid service today.” He then gave us a different room. Second time we changed rooms because it was visible someone again entered when we were gone our belongings were moved around but nothing stolen.
I am extremely angry given we chose this hotel because we are homeless. For your company to allow that behavior and take advantage of someone at their lowest is disgusting.


Nicole
Stayed 5 nights in May 2025