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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Property amenity
Lobby
Lobby lounge
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1956 Lyell Ave, Rochester, NY, 14606
  • Strong
    ‪7 min drive‬
  • University of Rochester
    ‪8 min drive‬
  • Kodak Center for Performing Arts
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 73
includes taxes & fees
7 Sept - 8 Sept
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About this property

Quality Inn

Hotel in Rochester with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site. Housekeeping is available on request.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Diplomat Banquet Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and an ATM
  • On-site recreation includes a gym
  • 7 minutes by car from Strong and 7 minutes from University of Rochester
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 183 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 233 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 168 out of 1001 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Domanique

Stayed 1 night in May 2025

10/10 Excellent

Juzbeautifulsalon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Marlice

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not the cleanest hotel. The only thing good about it, was the service at the front desk!
Stayed 2 nights in Apr 2025

6/10 Okay

Gregory

Stayed 2 nights in May 2025

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Desperate need of room- not recommended

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Mary v., New Hartford

Travelled with family
It was not up to Quality Inn standards as we found a used bar of soap in the tub/shower, quite noisy during the night..plus had to park far from the building while there were many unused charging areas near to the door! Plus there was debris? On the carpet in the hallways?
Stayed 2 nights in May 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shannon

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Sheets were dirty, room smelled like smoke, the ac/heater was broken so it would not turn off, there are no ventilators on the bathroom, no hot water from bathroom sink and it just wasn’t inviting.
Stayed 1 night in May 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and affordable
Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. No problems
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, but good value for money. We try to travel simply. This works. Staff was very accommodating. We have stayed at this property several times , whenever we visit friends in Rochester. Simple breakfast, but all we need or want.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Marcia

Travelled with family
Liked: Property conditions & facilities
Was not bothered by anyone but did not like that no one bothered to clean the room during my entire stay with the exception of them cleaning the night before my departure.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room is very clean. I love the kitchen. Please get rid of the LED lights. They're harsh and flicker. The exhaust fans are sometimes noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I liked out stay. The property has a "Just Painted" look and feel, and the staff is friendly and helpful. However, convenience comes with a price, and the hotel is adjacent to the local express way, and surrounded with commercial properties. The walls and windows just can't block the level of noise. However, we slept well and enjoyed out stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Merwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Al

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Coretta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aziya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpful. Breakfast is good for the children. Very quiet you can really relax
Stayed 1 night in Feb 2025

10/10 Excellent

Manoj, Springfield

Stayed 1 night in Jan 2025