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Wyndham Rochester Downtown

3.0 star property

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Photo gallery for Wyndham Rochester Downtown

A hotel with a modern design, featuring a prominent 'WYNDHAM' sign on the building.
A modern hotel room with a large window offering a view of the cityscape, a round ceiling light, and a dining area with a table and chairs.
Daily cooked-to-order breakfast for a fee
A spacious lobby with leather sofas, a reception desk, and an ATM.
A hotel lobby with a grand staircase, a sign reading "GRAND BALLROOM", and a carpeted floor.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Place, Blue Cross Arena
    ‪5 min walk‬
  • Place, Rochester Riverside Convention Center
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪15 min drive‬

Room options

View all photos for King Room-Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds Room, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Wyndham Rochester Downtown

2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Wyndham Rochester Downtown. During your stay, you're just a quick walk from Genesee River. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Strong and a few minutes from University of Rochester
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Rochester Downtown. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
River Club – This restaurant only serves breakfast. Open daily.
State Street Bar & Grill – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,024 square foot of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 11 June 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

5.6
Rating 10 - Excellent. 194 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 335 out of 1000 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
The staff are very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very relaxing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danyell

It need food vending machines the bar but other then that it was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Loved it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very quite
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
They was very helpful
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Patti

Liked: Staff & service
Disliked: Cleanliness, amenities
Absolutely NOT
Temperature in my room due to air conditioning system being broken
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

sammie

Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service
Staff had poor attitudes and hotel property did not honor reservations made through third party.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Kristena

Disliked: Staff & service
I did not stay at this location. I walked in and they said they were full and they couldn’t give me my room. The staff was rude.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Gerry

Disliked: Cleanliness, amenities, property conditions & facilities
no breakfast available
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Tanya

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Davidlee

Disliked: Cleanliness, staff & service, property conditions & facilities
They are low on staff wasn’t able to check into my room until 7pm
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was No parking, 1 elevator worked, no hot water not even warm, the restaurant was not open, the bar was not open. Our room was spacious, beds were comfy. Staff was nice
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay somewhere else. This was an awful experience and I hope others learn from my mistake. The Rochester Downtown location should be condemned.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aninda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the hotel
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Heather

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no breakfast available, the restaurant was not open. There was only 1 elevator working.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Nice room and the hotel was clean and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not ready staff was lost
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Sola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jonnathon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting, placed in a dirtybroom twice. They refunded my room, but then charged me $97, when i reached out the manager wouldn't return my call I was told there is a new owner and things will change
Stayed 1 night in Mar 2026