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Quality Inn & Suites Rockingham

2.5 star property

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Photo gallery for Quality Inn & Suites Rockingham

Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Free buffet breakfast
Business centre
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
400 W Broad Ave, Rockingham, NC, 28379
  • Place, Richmond Community Theatre
    ‪15 min walk‬
  • Place, Discovery Place KIDS-Rockingham
    ‪17 min walk‬
  • Place, Ed Tull Park
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Rockingham

Hotel in Rockingham with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, barbecues and a picnic area are on-site.
Quality Inn & Suites Rockingham offers 50 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Quality Inn & Suites Rockingham. During your stay, you'll be within walking distance of Richmond Community Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and coffee/tea in a common area
  • Within a 15-minute walk of Richmond Community Theatre and Discovery Place KIDS-Rockingham
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. The business-friendly Quality Inn & Suites Rockingham also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Rockingham hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD150 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Quality Inn Rockingham
Quality Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham
Quality Inn And Suites Rockingham
Quality & Suites Rockingham
Quality Inn & Suites Rockingham Hotel
Quality Inn & Suites Rockingham Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham

Quality Inn & Suites Rockingham Reviews

Reviews

6.4
Rating 10 - Excellent. 133 out of 552 reviews
Rating 8 - Good. 121 out of 552 reviews
Rating 6 - Okay. 99 out of 552 reviews
Rating 4 - Poor. 89 out of 552 reviews
Rating 2 - Terrible. 110 out of 552 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Stayed 3 nights in Jun 2025

10/10 Excellent

Angel Dominguez

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Melvin

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Walter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had any maid service not even towels. Continental breakfast was so minimal it should not be even considered as having one
Stayed 3 nights in Aug 2025

10/10 Excellent

Travis

Business traveller
Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible mold smell and visible. Had to leave, couldn't stay in room.
Stayed 1 night in Aug 2025

6/10 Okay

Verna

Travelled with family, Business traveller
Liked: Staff & service, amenities
The rooms had mold in the wash room the bathtub had cigarette burns waterbugs were in the bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities

Trying their best with new ownership

Check-in was terrific; we arrived early due to family medical emergency and manager arranged early check-in with no issue. Friendly, respectful staff.Property is under renovation, room was clean - no bugs, but had mold/mildew in bathroom, microwave was broken, various repairs needed. This property has only been owned for 2 weeks by current management. Give them grace! They’ll have issues under control soon.
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel I have ever seen. Mold on the walls. Stink, dirty, unkept. We left and was told since we booked through expedia we would need to report to them then after they verified we did not stay a refund would be issued. Awaiting to see the results. No recommendation here.
Stayed 1 night in Jul 2025

4/10 Poor

Sid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room was horrifying and filthy. The second room was almost as bad. Filthy, towles were soiled and floor disgusting.
Stayed 2 nights in Jul 2025

2/10 Terrible

Casshannon

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

LaKita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely see a change! I had stopped staying here during my visits home because of inconsistent housekeeping, but I’ve stayed here the last few times and it’s been spotless. The cleanliness has really improved, and I’ve noticed a positive difference in the staff too
Stayed 1 night in Jun 2025

4/10 Poor

susan

Stayed 1 night in Jun 2025

10/10 Excellent

Danyell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When calling to check on the check in time. I was told they didn’t have an registration for me, which I knew I booked. But once I arrived they had it all figured out☺️
Stayed 1 night in Jun 2025

2/10 Terrible

amin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
security locks on hotel rooms broken - had to wedge chair under doorknob for security can see outside where door meets door jam bathtub dirty difficult to operate shower mechanism - when complained, was told instructions for operation at front desk ( instructions were taped to front counter on the side "facing" the employee) Customer service - poor
Stayed 1 night in Jun 2025

2/10 Terrible

Jay

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very low level hotel. It’s not worth a penny over $75 a night. The remote control for the TV was missing. It looked like the door to my room has been kicked in a few times. The bathroom was so disgusting that I didn’t take a shower in the morning. The continental breakfast was small danishes and cereal and they were covered in flies…. So I didn’t eat.
Stayed 1 night in Jun 2025

2/10 Terrible

Sonya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the nastiest hotel we have ever stayed at. The hotel refused to refund any amount of the stay. The floor was sticky and we all had black feet from whatever was sealing up through it. The room was wet all of our things were damp the entire time. If we could’ve went to another hotel we would have left but everywhere was booked for the dance comp. If you’re going for comp stay clear of this place!!! We had 3 of our girls at this hotel our room was wet and sticky along with another room and the 3rd found bed bugs. DISGUSTING!!! As far as breakfast I have no clue we weren’t about to eat at that place!
Stayed 2 nights in Apr 2025

2/10 Terrible

Martia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Yes, when I checked into the hotel, everything looked fine and seemed fine except for where I would have hung. My clothes was hanging off at the wall and the air conditioner was on and it was pretty look like it was pretty good, but I have pictures to prove that it wasn’t so here are the pictures And I would love to have a refund because the money that I put out just wasn’t feasible for the experience that I had I actually was I actually am grieving my sister. She went down North Carolina to bury my sister and had to live and stay in those conditions for two nights.
Yes, this is the clothing that was on the back of the door in the bathroom
These are pictures of when I woke up at 2:30 3 o’clock in the morning to use the bathroom. This is how the floor looked and this is wetness like we literally had to use a piece of clothing to try to get the water up and I’m assuming it’s from the air
Stayed 2 nights in Jun 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good really enjoyed my stay
Stayed 1 night in May 2025

8/10 Good

John, Tiger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not the best. The mattress sat on a metal frame that squeaked with the slightest move. Otherwise, the room was okay. We didn't utilize breakfast, but we did get a few cups of coffee during our stay. However, our biggest compliment goes to the staff, who were very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 1 night in Apr 2025

2/10 Terrible

Karon

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very dirty. Food crumbs left over on nightstand, rusted lamps, dull to barely any lights, the bathtub was black and filthy as if it hasn’t been cleaned. After a 15 hour drive, we checked out after 30 minutes of being in the room because of these conditions.
Stayed 4 nights in May 2025