2/10 Terrible
liliana
8 Apr 2025
On my first night, it seems that the room I was assigned had bedbugs or a similar issue, I woke up with bites on my lips and cheeks ( they were swallowed and red) I went to the reception kind of freaked out and uncomfortable but I was told I needed to wait until the next shift and the manager was available. I tried to stay calm but his response was shocking and he basically told me to go out and come back later. Later that morning when the next shift started the other guy told me I need to check out by 11am (and leave my suitcases on the reception) but that the next room/bed would be available by 3pm so I was left without a place to stay or rest for a few hours. Additionally, when I came back a little later than 3pm the manager that provided me with the room he treated me like a made that out (even though I showed them pictures and the first receptionist saw the redness) and that they didnt found anything wrong in the room as if Bedbugs were noticeable. Well, that leads me to think they don’t clean those mattresses properly.
liliana
Stayed 3 nights in Apr 2025