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La Fenice

Property class: 3

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Photo gallery for La Fenice

A table with a cup of tea, a teapot, and a bouquet of flowers on a balcony overlooking historic buildings.
A room with a wooden cabinet, a green leather chair, a table with a pitcher of water and fruit, and a wall with a mirror and wall sconces.
A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.
A hotel entrance with a sign reading "Hotel La Fenice."
A dining area with white furniture, large windows, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Via Francesco Crispi, 15, Rome, Lazio, 00187
  • Place, Salone Margherita Bagaglino
    ‪1 min walk‬
  • Place, Via del Tritone
    ‪1 min walk‬
  • Place, Rinascente Flagship Store - Via del Tritone
    ‪1 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with a bed, a wooden dresser, a mirror, and a nightstand.

Basic Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a chair, a desk, and a mirror. There are wall sconces with lamps and a window with curtains.

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.

Standard Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

La Fenice

A rooftop terrace, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, limo/town car service and tour/ticket assistance.
La Fenice offers 12 air-conditioned accommodations with minibars and a safe. 24-inch flat-screen televisions come with cable channels.

Bathrooms include bidets and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at La Fenice, you're just a quick walk from Piazza di Spagna. You'll find features such as free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Piazza di Spagna and 5 minutes on foot from Spanish Steps
  • Airport shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of La Fenice, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. La Fenice also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Rome hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (55 centimetre wide door)
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% organic food
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Via Capo Le Case, 14 - presso Hotel Concordia]
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Via Capo Le Case, 14 - presso Hotel Concordia
Property Registration Number IT058091A1FML8EHLG

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 June.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel La Fenice
Hotel La Fenice Rome
La Fenice Rome
Hotel Fenice Rome
Fenice Rome
Hotel La Fenice Rome
Hotel La Fenice Hotel
Hotel La Fenice Hotel Rome

La Fenice Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 102 out of 402 reviews
Rating 8 - Good. 181 out of 402 reviews
Rating 6 - Okay. 81 out of 402 reviews
Rating 4 - Poor. 23 out of 402 reviews
Rating 2 - Terrible. 15 out of 402 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Many things to do around the area
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Boris

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location. Friendly staff. Needs updating
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Hotel was very conveniently located for sightseeing and for the price was fairly good value. The staff were also friendly and helpful. The property seemed fairly clean until we were biten by bedbugs during the night, which means we wouldn't stay there again unfortunately.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

Hotel situated very convenient to city centre. Hotel staff were very friendly. Reception at the hotel was not staffed and had to use the reception at nearby Hotel Concordia.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Edward

Liked: Cleanliness
Sean in the breakfast terrace was excellent. Housekeeping was helpful. Service at the desk at the Concordia was not very helpful.
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Beverly

Liked: Cleanliness, property conditions & facilities, room comfort

Great little place.

It should have been clear that we needed to check in at another hotel down the street. They forgot our third bed, but promptly brought it. The room was immaculate. They allowed us to store our luggage and it was in our room when we checked in. The young man at the front desk was wonderful. All the employees we encountered were nice. The rooftop breakfast buffet was great as were the girls that served it. Location was great. Overall a good experience and I would recommend it.
Stayed 2 nights in Apr 2023
Verified review

4/10 Poor

Grettel

Disliked: Amenities
This hotel is not what it used to be. I had stayed in here, and I remember friendly staff. Now you have no contact with them unless you go to a different property/hotel. There is no one at the front desk. You have to go to a different hotel to check in or any other issue you may have. I would never come back to this hotel again.
Stayed 4 nights in Dec 2023
Verified review

4/10 Poor

Carmen

Disliked: Property conditions & facilities
I booked a room at Hotel la Fenice in Metropolitan Rome, through Expedia. The pictures online were nothing like the hotel or room that is advertised on line. There is no front desk service at all-EVER(so, no security), despite the pictures on line that show a beautiful reception area and a person behind the desk. The tiny room was musty, moldy, and very, very basic. The outside of the building was dirty and disgusting. Don't trust the pictures for Hotel la Fenice 'basic room'. I expected more going through Expedia. Very disappointed.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!!! Avoid!!

Already after the first night we started itching and the third night we found several bed bugs walking around us. A terrible feeling! Even worse was the response from the hotel: ‘oh yes, bed bugs’ - like it was known.. we demanded a new room and got one in an room on a lower floor, but we requested to be moved to a new hotel. The receptionist the next day did not even say sorry. The hotel manager sat in the room next door, with the door open- but did not respond. I looked at him several times but he avoided eye contact and looked down. We were told to send the hotel an email about our complaint- one week later they have still not responded. The final thing we did was to ask about their routine for our old room. The receptionist said that they will clean the room.. This is definitely not enough - it has to be disinfected. They did not seem to care.. So please stay away from this place, both La Fenice and Concordia
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Janelle

Disliked: Cleanliness, property conditions & facilities
If you like service men walking into your room without notice, moldy food at the breakfast buffet and - to top it off- bed bugs, then this is the hotel for you! We really wanted to like this hotel after it was recommended to us. The location is excellent and the staff are so kind. That is the only positive thing I can say about our stay. The first hiccup was when three maintenance guys tried to come into our room without notice. We had gone back to our room to freshen up and because house cleaning had already come by, I didn't think to put the "Do Not Disturb' sign on the door. My bad because we got a shock when three guys opened our door and were about to come it to check out our air conditioner. Not really a big deal but it was weird. The biggest complaint is the bed bugs. Enough said. We're working with the hotel on a partial refund but this experience was just the worst. We met another family in the lobby who also had bed bugs in their room. The people who referred this hotel to us visited years ago and they had a really charming stay. When we're looking for places to stay, the location and cleanliness are our main concerns - we don't need anything posh or fancy - just a safe and clean place to sleep. I really hope this hotel can get the bed bug situation taken care of because it is really cute and, again, the staff were excellent.
Stayed 5 nights in Jul 2023
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities

Bed bug infestation

Bed bug infestation. Horrible. If I could give 0 stars. Stay away. I had to wake up early for a tour and was met with a bed bug on the bed. I immediately grabbed it with tissue and put in the a ziplock I use when traveling. I called downstairs and the worker said we will take a look later. When I returned from my trip I went to front desk to request a change of room. The man had an attitude like he didn’t want to give me a new room and said they found nothing there and why I came so late as if I was supposed lose out on our tour of 600 I paid for my kids and I. I moved my room from 401 to 101. Next day found a bed bug there. Found out they were cleaning the other room and ran up to cleaning lady to alert her. They got staff and they found a third bed bug full of blood in the new bed. They switched me to the sister hotel around the block. It was my last night so everything was so fast. All I did was moved around. I requested a refund and laundry service as I do not want to bring these bugs home. The hotel said I have to wait a week since manager is on vacation so they have no answer for me. Hotels.com only wants to give me 150 rewards. I have been a loyal customer for years. This is all around a disgusting hotel. I saw they placed another family that same night after having found the bed bug. They did not care. They did not even have enough time to fumigate. They are spreading and leaving the bugs there. Unacceptable
Stayed 4 nights in Jul 2024
Verified review

2/10 Terrible

Jose manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Animales en mi habitación.solicito rembolso
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and great service

Fantastisk tæt på alt! I varmen blev vi rigtig glade for aircondition på værelset og det skjulte køleskab var et ekstra plus, så vi hver dag havde koldt vand at tage med! Dejligt med rengøring hver dag. Simpel men lækker morgenmadsbuffet med venligt og smilende personale. Vi nød at spise på tagterassen!
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

kyril-stanislas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel centre historique de Rome

Très agréable hôtel, emplacement idéal, petit déjeuner excellent, seul un défaut à la chambre 305, la douche fuyait et nécessitait d’éponger à chaque utilisation
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig stemning

Fin betjening. Vi blev ved en fejl oplyst at vi havde morgenmad med i vires ophold og på 2. Dagen fortalte tjeneren ved morgenmaden at vi ikke havde morgenmad. Vi henvendte os i receptionen og fik de 2 gange morgenmad gratis som kompensation. Meget fin service Hotellet ligger super centralt og var perfekt til vores behov
Stayed 7 nights in Oct 2022
Verified review

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est très bien situé. Il est proche de nombreux lieux et/ou monuments à visiter sans avoir besoin de prendre les transports en commun. Il est situé dans un quartier très animés avec toutes les commodités (restaurants, magasins...). Le personnel est très disponible et accueillant avec un petit déjeuner varié qui répond à tous les goûts (sucrés, salés, fruits et yaourts).
Stayed 4 nights in Jul 2022
Verified review

4/10 Poor

Jane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
first day in hotel could not get wifi. Found front desk lady rude. Bed is not comfortable and room is small. Street entrance is rough. On plus side, relatively well located for access to places to see. The breakfast was decent and fellow looking after it was great.
Stayed 4 nights in Apr 2022
Verified review

8/10 Good

Arkadiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, clean and cosy hotel. Friendly staff.
Stayed 7 nights in Jan 2022
Verified review

10/10 Excellent

dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Spanish steps and Trevi fountain
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Torn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
små værelser, men meget centralt, og rent, godt morgenmad
Stayed 3 nights in Nov 2021
Verified review

2/10 Terrible

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carlo

Nessun personale all’ingresso. Provaci a telefonare senza nessuna risposta perché l’unica persona preposta al check-in si trovava in altro pseudo albergo. Stanze piccole sporche e allucinanti come quasi albergo ad ore.
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Dennis

Disliked: Amenities, property conditions & facilities
Great location. Small room. Beds were hard and uncomfortable Staff was friendly but located half a block away in a different hotel. The breakfast was good and good nearby restaurants. It’s just a sleeping spot in a good location for is
Stayed 6 nights in Sep 2021
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Läge

Mycket bra läge. Rent och bra hotell utan någon service. Klarar du dig utan det är detta hotell perfekt.
Stayed 5 nights in Sep 2021
Verified review

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty small and you can hear what’s going on in the rooms next to you. Location is okay. Some of the staff are not very friendly
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

ahmed

Liked: Cleanliness, staff & service
Staff friendly, rooms very small, Spent two nights, the second was sleepless because of the noise from other guests likely partying too much. Check-in at a neighboring hotel. Breakfast was good. Location great, Overall convenient for night stay while exploring Rome
Stayed 2 nights in Nov 2019