4/10 Poor
Amberlyn, Memphis
Travelled with family
25 Aug 2025
Our room had some areas of disrepair. The shower was leaking, wall trim around the bathroom door was coming off, and the toilet flush did not work properly. The Expedia description of this hotel says that there is AC, but you only get AC in your room if the exact room you book indicates that AC is included, otherwise they remove the remote from the room to control the AC. It was extremely hot while we were there. Even with the window open, we could not get comfortable. When I asked about the AC situation, the desk clerk was unable to tell if we were “supposed “ to have AC or not. They did ultimately give it us, but he said it usually costs an additional €8/night. This should be clarified on the hotel listing and AC should be an option that you can add when booking rather than being hit with this on arrival. The final and worst issue is that on our final night, I found a bed bug on my daughter while she was sleeping. I did not visibly see any others, but we did have some unexplained bug bites on our legs. Another reviewer noted this as well but I did not see it before our stay.
Amberlyn
Stayed 2 nights in Aug 2025





















