The Potter's Heron - A Heartwood Inn

3.0 star property

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Photo gallery for The Potter's Heron - A Heartwood Inn

Restaurant
Exterior
Snug | Premium bedding, in-room safe, desk, soundproofing
Restaurant
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • Place, Valley Park
    ‪3 min drive‬
  • Place, Marwell Zoo
    ‪12 min drive‬
  • Place, Winchester Cathedral
    ‪15 min drive‬
  • Airport, Southampton (SOU)
    ‪21 min drive‬

Room options

Snug

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfy

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Really Comfy

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxe

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

The Potter's Heron - A Heartwood Inn

Along with a restaurant, this hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and a garden are on-site.
The Potter's Heron - A Heartwood Inn offers 58 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

The breakfast at The Potter's Heron - A Heartwood Inn gets high marks from our customers. During your stay, you'll be close to University of Southampton. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy British cuisine while dining at Potters Heron
  • Full breakfast served daily for a fee
  • Amenities include a business centre, 6 meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from New Forest National Park and 12 minutes from South Downs National Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. The business-friendly The Potter's Heron - A Heartwood Inn also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Potters Heron – This restaurant specialises in British cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 25 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Potters Heron

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 25 for adults and GBP 5 to 20 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

The Potter's Heron - A Heartwood Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 313 out of 782 reviews
Rating 8 - Good. 291 out of 782 reviews
Rating 6 - Okay. 113 out of 782 reviews
Rating 4 - Poor. 51 out of 782 reviews
Rating 2 - Terrible. 14 out of 782 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay in lovely surroundings.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay !
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quaint, great staff, beautiful hotel and surroundings!
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Jane

Liked: Cleanliness, staff & service

1 night stay

Overnight stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable pleasant stay.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over with delicious food and friendly staff.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, quiet clean and the staff very friendly and polite.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely hotel and great facilities would definitely visit again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

Great hotel another great night sleep and awesome breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and bar area.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet surroundings, staff very friendly and helpful. I would recommend the hotel to anyone.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for what we paid large bedrooms and massive comfortable bed
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and friendly staff. Food was excellent and definitely stay again 😊
Stayed 1 night in Mar 2023
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service

Nice accommodations

We enjoyed a one night stay at Potters. Welcoming staff and food was very good.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.
Stayed 1 night in Dec 2024
Verified

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities
Lovely location
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff friendly and comfortable room.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plàce.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but have stayed before still great service
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with friendly staff
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great friendly staff. Good Restaurant Comfy bed Nice room
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Lovely place, modern rooms, comfy bed, great breakfast
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process and comfortable room. Friendly staff.
Stayed 1 night in May 2024
Verified

8/10 Good

Howard

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, larger than average room
Stayed 2 nights in Mar 2023