Holiday Inn Express & Suites Roswell by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roswell by IHG

Exterior
Lobby
Exterior
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3 Military Heights Drive, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪7 min walk‬
  • Place, Eastern New Mexico Medical Center
    ‪7 min walk‬
  • Place, Roswell Museum
    ‪4 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪17 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Roswell by IHG

Hotel in Roswell with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Holiday Inn Express & Suites Roswell by IHG offers 80 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead. This Roswell hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Roswell by IHG. During your stay, you're just a quick walk from New Mexico Military Institute. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of New Mexico Military Institute and Lovelace Regional Hospital
  • Free airport shuttle service
Holiday Inn Express & Suites Roswell by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Roswell by IHG also features a front desk safe and a lift. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Roswell hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Roswell Hotel
Holiday Inn Express Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell by IHG
Holiday Inn Express Suites Roswell an IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Roswell
Holiday Inn Express & Suites Roswell by IHG Hotel Roswell

Holiday Inn Express & Suites Roswell by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 933 reviews
Rating 8 - Good. 174 out of 933 reviews
Rating 6 - Okay. 42 out of 933 reviews
Rating 4 - Poor. 21 out of 933 reviews
Rating 2 - Terrible. 27 out of 933 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

valerie

Stayed 1 night in Oct 2025

10/10 Excellent

Savanah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! It was clean and the breakfast was delicious! Would stay here again if I’m ever in Roswell.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Nancy

Liked: Property conditions & facilities
Asked staff 3 times to make up my room and change towels. Was told 3 times they would do it. Our room was never made up and we got fresh towels once and I had to ask front desk another time. Housekeeping was NEVER informed of our requests. Not much of a deal for the price!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast variety very good. Hotel overall very clean. Bathroom in my room was dirty, shower was not clean with dirt and hair all over. House keeping staff was dismissive.
Stayed 3 nights in Oct 2025

2/10 Terrible

Bianca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel does not have enough staff to maintain the cleanliness of the rooms. Linens sheets need to be replaced they have stains that can not be removed. Room was not stocked no towels a roll of tp that was half full and hair everywhere. We were a party of 6 and room was stocked for 1 person. This hotel needs a major deep cleaning. We attempted to reach Isabella the manager many times and so did hotels.com and still pending resolution
Stayed 1 night in Oct 2025

6/10 Okay

Brianna

Liked: Staff & service
Parking was usually full in front. Hotel was very noisy. Our room view was very weird- of a roof and garbage on it. Our mirror was covered in finger prints Staff didn’t clean our room or refresh it the second day, had to go down for towels. Didn’t empty our garbages. 3rd day they did. They were nice about it. We’ve stayed at other holiday inns and loved them, this one was just ok.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast! Clean hotel!
Stayed 1 night in Oct 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel. Decent location.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and frit
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Hally

Travelled with family
Clean and comfortable room, friendly staff, delicious breakfast ~ thank you
Stayed 1 night in Oct 2025

10/10 Excellent

phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St
Stayed 2 nights in Sep 2025

10/10 Excellent

phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, room was clean and comfortable. We plan to stay there again next time we're in Roswell
Stayed 1 night in Sep 2025

10/10 Excellent

Kristy

Stayed 2 nights in Aug 2025

8/10 Good

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, really nice & clean except some slight mildew in the shower! Seems like a light diluted bleach spray would solve the problem! Breakfast bar was excellent, staff was great, felt safe in the parking lot!
Stayed 1 night in Sep 2025

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Sep 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location from the New Mexico Military Institute school.
Stayed 1 night in Sep 2025

10/10 Excellent

Cole

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

tammie, Canal Winchester

Travelled with family
Liked: Staff & service, amenities
Friendly staff, restaurants close by, quiet and comfortable beds . Bathroom needed a new tub and had some water damage but was otherwise good. Floors were a little dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie, Ruidoso

Stayed 6 nights in Sep 2025

8/10 Good

Jessie

Travelled with family
Liked: Amenities, property conditions & facilities
Delayed check in due to cleaning but the staff was very pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast and location is convenient to everything. Would definitely recommend this hotel.
Stayed 1 night in Aug 2025