Holiday Inn Express & Suites Roswell by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roswell by IHG

Exterior
Exterior
Desk, free cots/infant beds, free WiFi, bed sheets
Free daily buffet breakfast
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 Military Heights Drive, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪8 min walk‬
  • Place, Roswell Museum
    ‪3 min drive‬
  • Place, Alien Zone
    ‪4 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Roswell by IHG

Hotel in Roswell with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Holiday Inn Express & Suites Roswell by IHG offers 80 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead. This Roswell hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Roswell by IHG. During your stay, you're just a quick walk from New Mexico Military Institute. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of New Mexico Military Institute and Lovelace Regional Hospital
  • Free airport shuttle service
Holiday Inn Express & Suites Roswell by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Roswell by IHG also features a front desk safe and a lift. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Roswell hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Roswell Hotel
Holiday Inn Express Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell by IHG
Holiday Inn Express Suites Roswell an IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Roswell
Holiday Inn Express & Suites Roswell by IHG Hotel Roswell

Reviews

Holiday Inn Express & Suites Roswell by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 866 reviews
Rating 8 - Good. 162 out of 866 reviews
Rating 6 - Okay. 38 out of 866 reviews
Rating 4 - Poor. 21 out of 866 reviews
Rating 2 - Terrible. 25 out of 866 reviews

Reviews

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and had good Service. Breakfast was very good. Limit on bacon pieces though.
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Hortensia A, Fort Davis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and knowledgeable about events.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Bryce

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service
The beds were comfortable but the staff was so unfriendly. There was hair on the bathroom wall and on the bedside table. There was built up dirt in the corners of the room and bathroom. The highlight was the breakfast with the pancake maker.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be near (ten minute drive at most) museums and stores.
Stayed 1 night in Jun 2025

6/10 Okay

Lizette

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Lanre, Maricopa

Travelled with family, Travelled with family and small children
Liked: Cleanliness
For one the USB ports in the rooms are all jacked up and don't work, the hotel has only two luggage cart to service all members which is unacceptable due to the amount they charge for the rooms, breakfast not so good and the welcoming receptionist especially on day time are not friendly and very welcoming and they do very little to accommodate guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Leisha

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was as advertised. We only stayed one night but it had everything we needed and was clean. The staff was friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

cole

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived around 7pm and was told our room wasn't ready. Explained that they had an issue with cleaning staff and offered a late check out. Staff was extremely apologetic and kind. We went to dinner (which we were going to do anyway) and got our room as soon as we got back. Felt like the issue was handled well, only thing that would have been better was if we had been notified before we arrived. Room itself was clean and spacious. The black out curtains were great. Standard breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Hipolito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean, not much space for parking, staff was really nice we had to wait a little bit for our room because they were cleaning and they gave us a free beverage while we were waiting, we didn’t try the complementary breakfast but the breakfast area was nice and clean also, room and bet were clean and confortable, the only issue that we had was the AC was kinda loud, I recommend to stay in this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aliens everywhere. Space types.
Stayed 1 night in Jun 2025

2/10 Terrible

eliza nadine

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I believe it was very unique that the property has such a well known name such as,”Holiday Inn”, and yet they had 4 different sets of guests; myself included just waiting in the lobby for our rooms to be ready. Check in was at 3 and we didn’t get into our room until 5.
Stayed 1 night in Jun 2025

8/10 Good

Joslyn

Travelled with family
Liked: Amenities
It was okay but not great. Above average compared to the rest of the town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheri

Stayed 2 nights in Jun 2025

2/10 Terrible

Gary

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
This was the worst hotel on our family vacation stay. We had 2 rooms. The floors in the hotel were filthy. Looked like they mopped with a swiffer instead of a mop. Shower floor needed scrubbing with some good bleach. I stood on a towel in the shower. Yuck. We killed a roach in the bathroom. Breakfast food was cold! The food license on the wall expired last month. They need someone to come check this hotel immediately!!!
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Facilities were good. Unfortunately our mini-fridge broke down late in the evening, but it wasn't worth having them come to fix it as we were leaving early the next morning.
Stayed 1 night in Jun 2025