The Enchanted Suites & Residence

2.0 star property
VIP Access

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Reception
Reception
Standard Double Room, Garden View | Private kitchen | Full-sized fridge, microwave, griddle
Restaurant
Full-sized fridge, microwave, griddle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Place, Lovelace Regional Hospital
    ‪17 min walk‬
  • Place, New Mexico Military Institute
    ‪18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Enchanted Suites & Residence

Hotel in Roswell with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Enchanted Suites & Residence , you're just a quick walk from Eastern New Mexico Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business centre, 4 meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Eastern New Mexico Medical Center and a 2-minute drive from New Mexico Military Institute
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 256 reviews
Rating 8 - Good. 54 out of 256 reviews
Rating 6 - Okay. 17 out of 256 reviews
Rating 4 - Poor. 11 out of 256 reviews
Rating 2 - Terrible. 15 out of 256 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was just perfect for my dog and me. The rooms are very large and comfortable. I wish the shower had better water pressure and bigger towels. The building needs some renovations, but everything was very clean with plenty of nice decorations (some still had price tags!) Plenty of room for walking dogs outside, but some areas are loaded with "goat head" thorns, so be careful. I really appreciate the kitchenette in the room, and breakfasts were great! So much fresh fruit and the burritos were wonderful! There are a lot of extra amenities like a well stocked library, toys for kids, fruit infused ice water in the lobby, etc. The staff was very friendly, pleasant and always helpful. The rooms are not very sound proofed; we had a party across the hall and a couple who wasn't looking for a restful night in the room next door, but the hotel can't be faulted for that. We will definitely stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give the staff a 10, I would. They were so accommodating, friendly and helpful, making sure all of our needs were met. The rooms were somewhat dated with marked furniture but clean. They did have a full refrigerator with freezer which was convenient also.
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Stayed 5 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Huge clean room. Parking wasn’t great but overall I’d stay again for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Iram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like it used to be a nursing home, so rooms are very spacious and nice. Staff was very friendly, hotel looked in good condition. Would recommend, ill probably end up staying here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Jalon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Parking is kind of annoying, but everything else is amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Caro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Pat

Liked: Staff & service, amenities, property conditions & facilities
The handicapped parking up front had cars with no placards displayed, had to park in back and walk around to front to get in.
Stayed 1 night in Oct 2025

10/10 Excellent

andrew, Spring Branch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Eli

Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Trees on the side parking lot need to be trimed up and they need more lighting there.
Stayed 2 nights in Sep 2025

4/10 Poor

sharbani

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking limited in front
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in Roswell. Definately recommend staying here. Large, clean rooms, friendly staff. Breakfast was scrambled eggs, bacon, toats, bagels, fruit, applesauce and a few cereals. Ask Roger if you need anything. He's very friendly. Bed was the best on our trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice inside
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice when walking in and customer service has been great will definitely stay again thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and accommodating
Stayed 1 night in Sep 2025

8/10 Good

Maverick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025