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The Enchanted Suites & Residence

2.0 star property
VIP Access

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Photo gallery for The Enchanted Suites & Residence

Reception
Reception
Desk, laptop workspace, iron/ironing board, bed sheets
Desk, laptop workspace, iron/ironing board, bed sheets
Standard Double Room, Garden View | Private kitchen | Full-sized fridge, microwave, griddle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Place, Lovelace Regional Hospital
    ‪17 min walk‬
  • Place, New Mexico Military Institute
    ‪18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Enchanted Suites & Residence

A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Enchanted Suites & Residence , you're just a quick walk from Eastern New Mexico Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business centre, 4 meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Eastern New Mexico Medical Center and a 2-minute drive from New Mexico Military Institute
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jie

Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, property was well maintained. The breakfast was good and staff were very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was scrambled eggs, hash browns, sausage and coffee/juice
Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was nice clean staff was great
Stayed 4 nights in Nov 2025

2/10 Terrible

Rena

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

8/10 Good

Burke

Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Dec 2025

10/10 Excellent

Cory

Stayed 1 night in Dec 2025

10/10 Excellent

B. Diane, Albuquerque

Courteous staff, large rooms with fridge and
Stayed 1 night in Dec 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the first and only place I have stayed in when visiting Roswell and it’s officially my to go spot if I come back. The place isn’t a super luxurious place but the service, amenities, feel of the place makes it feel luxurious. Staff were really kind and gave us info about the area. There is a library in there which kind of caught me off guard. A game room with a pool table was amazing. Lobby looked amazing and the breakfast was fresh. A few places could use some TLC but for the price I paid I think I got every cent worth and more. 5/5 would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome! Huge room three beds! The main bed is great if you have tiny little humans that love sleeping beside you and you not feeling like your falling off the bed. Absolutely the most pleasant experience I’ve had at a hotel! It is so relaxing and peaceful!
Stayed 1 night in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
The staff was very helpful' The first room he gave us , the floor had not been vacuumed well and he immediately apologized and gave us another room that he personally inspected 1rst! It was well cleaned and comfortable. The staff went above and beyond compared to other places we stayed at.
Stayed 1 night in Nov 2025

10/10 Excellent

Melody

Stayed 1 night in Nov 2025

8/10 Good

MILES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The breakfast was cooked to order, not a buffet, so minimal waste, which is very smart. Limited options on other breakfast items though. They do not recycle yet, but it might be coming soon. The previous guest in my room stole the microwave, 2 pictures/paintings, 8 hangers and the sink strainer. Microwave was replaced from another room. Wonderful stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hiajayra

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sofia

Stayed 1 night in Nov 2025

8/10 Good

Sierra

Stayed 1 night in Nov 2025

10/10 Excellent

Darriana

Stayed 7 nights in Nov 2025

2/10 Terrible

Ricardo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
What do you get when you book here?! You get not one but TWO complementary meth pipes! Did I mention the free meth as well? Well the room (217) my family and I checked in had all of these at additional cost. I’m almost convinced these 5 * ratings have to be paid actors.
Stayed 1 night in Nov 2025

2/10 Terrible

Paulina

Stayed 1 night in Nov 2025

8/10 Good

Kirk

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌
Stayed 1 night in Nov 2025