I have cancelled my reservation but unable to get my refund. will never book with Expedia again.. I have several emails to verify this concern but i dont receive any reply
In-room private spa is the one attracting us.
But if you fill hot water into spa, you could not have shower, it seems hot water was limited supplied :(
Daily room service and bed setting service made us satisfied.
Very good location you could walk to everywhere!
Welcomed to the hotel by the manager, who couldnât do any more to help if needed.
The room was spacious and comfortable, although only used the spa on my last morning.
Lots of opportunities to walk to the town centre and Government Gardens from the hotel, whether for a beer, shop or food.
2 supermarkets nearby to help use the cooking facilities in room
On arrival the man in the office was abrupt and seemed to be in a big hurry to show us our room and wasnât at all welcoming. The roomâs windows and doors were shut so it wasnât aired out and it was extremely hot inside with no aircon. There was a pedestal fan in a cupboard that he did find time to show us! We did arrive on a summers evening and it was a hot day.
Prior to my arrival, I send two enquiries to Golden Glow Motel staff via Hotels.com, no reply from them. Upon arrival, a Chinese lady at Reception checked us in. She was hostile. Anyway, we were given key to Room 4, which was noisy as it is near the main road. The room was clean and quite spacious. Housekeeping cleans room on daily basis. For the price we paid, it was relatively ok.
Motel was absolutely stunning! We checked in and the staff were so friendly and helpful. The room was perfect and it was clean. Cooking facilities were adequate and the utensils were clean. Every day after we left the room was cleaned - bed made, dishes cleaned and towels replaced. The overall experience was amazing and can not fault it. Definitely returning and referring family and friends there also.
Location was good, place was clean but everything was old and smelt old. Room was best of lot however could hear neighbors through wall. Service limited to office hours and never returned calls, checked out day early even though we were paid a day extra we forfeited. Hot water was luke warm. Recommend a back packers cheaper and better