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Marsden Stay Rotorua

3.0 star property

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Superior Two Queen Room | Desk, free WiFi, bed sheets
Reception
Reception
Reception
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Marsden Stay Rotorua

Hotel with free parking, near Polynesian Spa
Along with an outdoor pool, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Weekly housekeeping is available.
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Marsden Stay Rotorua, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua
Marsden Stay Rotorua offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Monday: 9:00 AM - 6:00 PM
  • Tuesday - Saturday: 8:00 AM - 6:00 PM
  • Sunday to Sunday: 9:00 AM to 5:00 PM
Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 301 reviews
Rating 8 - Good. 99 out of 301 reviews
Rating 6 - Okay. 71 out of 301 reviews
Rating 4 - Poor. 29 out of 301 reviews
Rating 2 - Terrible. 14 out of 301 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Albert

Travelled with partner
Liked: Staff & service
It was ok for 1 night, but very cramp place.
Stayed 1 night in Aug 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

8/10 Good

Yuki

Liked: Cleanliness, staff & service
Clean room a d friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth, Porirua

Travelled with family
Liked: Staff & service
We stayed for 4 nights, room was great, nice and warm on arrival and beds were comfy and looked fresh (we slept in top with our own blankets). Staff were nice, property close to Town, Supermarkets, Restaurants and Sports Fields where we had our Tournament. No daily housekeeping as advertised (we were told every 3 days and if we needed new towels to ask at reception). Maybe bigger or more milk if large groups or more then 4 people are staying. No Microwave or Toaster No Plates, Cereal Bowls or Cutlery Wi-Fi - Average Car Parking - People kept parking in our park (after going to reception after the first time, I ended up parking outside our room on the bottom floor).
Stayed 4 nights in Sep 2025

6/10 Okay

Rebekah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business trip. Couldn’t get the room to a good temperature, was overheated. No kitchenette, fridge was just on the floor and so noisy I unplugged it to sleep. Bed was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Stayed 4 nights in Sep 2025

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Zalene

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location close to shops. Property itself needs upgrading no pool no restaurant little disappointed about that. Room was good just not much options on tv no movie channels.
Stayed 2 nights in Sep 2025

8/10 Good

Dikshitha, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the new rooms and the parking was jus close to the room made it so easy to load and unload our bags. I loved the stay. But the shower was an issue there is a design fault. Overall a good experience and good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Staff & service, amenities
Overall an awesome facility, The staff were friendly and welcoming
Stayed 4 nights in Sep 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Value for money
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Enjoyed the venue
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Staff were happy and very helpful.. cleanliness was average behind the beds hadn’t been vacuumed or skirtings dusted and the bathroom could of been better cleaning wise but overall was a good stay 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Kaye

Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean other than a stain on the duvet.
Stayed 1 night in Sep 2025

10/10 Excellent

Maletina

Stayed 1 night in Sep 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy access to main areas
Stayed 2 nights in Sep 2025

8/10 Good

Sheryl, Vancouver

Travelled with partner
Liked: Cleanliness
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 1 night in Sep 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely and clean with comfy beds and warm room. Friendly staff and lovely stay
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Excellent customer service. Very close to shops. Very quiet, calm and relaxing environment. Easy access to parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beaudene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jodi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Daler

Travelled with group
Liked: Cleanliness, staff & service
Rooms are very spacious and clean but bathrooms condition can be improved Although for the price it was good enough.
Stayed 1 night in Aug 2025

8/10 Good

Umusa

Stayed 2 nights in Sep 2025