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 Rotorua •1 Room
 Rotorua • 1 Room
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Thermal Oak Motel

0-star property
291 Fenton St, Rotorua, Bay of Plenty 044 511 21 42
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5.0 out of 5
Exceptional!
See all 2 ebookers Reviews

Points Of Interest

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Suite, 1 Bedroom, 1 Queen and 2 Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
CHF 131* Per night/room 2 Jun - 3 Jun

Executive Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, 1 King and 2 Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

House, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Thermal Oak Motel. During your stay, you're just a quick walk from Racing Rotorua. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities
  • On-site recreation includes hot springs
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • Just a 2-minute drive from Polynesian Spa and a few minutes from Redwoods Whakarewarewa Forest

Thermal Oak Motel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thermal Oak Motel

Couples (2)
5 out of 5
Thank you for the nice stay

Posted by on 29 Dec 2023

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Comment from Hotel Management

25 Jan 2024 by Thermal Oak Motel

Dear Peter,Thank you for your review for your stay with Thermal Oak Motel.It is glad to know you had a nice stay. Hope we have the opportunity to welcome you back again in the near future!Thank you :)Kind Regards,Thermal Oak Motel

5 out of 5
Gute Lage für Exkursionen in der Umgebung und direkt neben dem Motel befindet sich ein mehrfach ausgezeichnetes Restaurant. An gewissen Stellen sieht man, dass das Motel etwas in die Jahre gekommen ist, grösstenteils ist es jedoch renoviert und macht einen sauberen, frischen Eindruck.

Posted by on 25 Apr 2023

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Comment from Hotel Management

19 May 2023 by Thermal Oak Motel

Dear Dominic,Thank you for your review following your stay with Thermal Oak Motel.It is glad that you had enjoyed your stay and were happy with our location. We are gradually maintaining the place and aiming to create a better environment for all our guests.Hope we have the opportunity to welcome you back next time when you come to Rotorua.Thank you!Kind Regards,Thermal Oak Motel

About the Thermal Oak Motel

Location 291 Fenton St, Rotorua, Bay of Plenty 3010

Property Features

As a guest of Thermal Oak Motel, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Rotorua motel.

  • 17 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Thermal Oak Motel offers 17 air-conditioned accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star motel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 43-inch flat-screen televisions come with satellite channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Shower
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Free tea bags/instant coffee

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily. There are hot springs open between 3:00 PM and 8:30 PM.

  • Hot springs/mineral springs in spa
  • Number of hot springs - 1

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6:30 PM. If you are planning to arrive after 6:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 6:30 PM.
Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 6:30 PM
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 5 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Thermal Oak Motel Motel
  • Thermal Oak Motel Rotorua
  • Thermal Oak Motel Motel Rotorua

You should know

  • Hot springs access available from 3:00 PM to 8:30 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.