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Hotel New York

4.5 star property

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Photo gallery for Hotel New York

Presidential Suite, River View | View from room
Bar (on property)
Reception
Presidential Suite, River View | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Koninginnenhoofd 1, Rotterdam, 3072 AD
  • Place, Luxor Theater
    ‪8 min walk‬
  • Place, Erasmus Bridge
    ‪11 min walk‬
  • Place, SS Rotterdam
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, River View (Rijnhaven-kamer)

Deluxe Room, River View (Rijnhaven-kamer) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, River View (Rijnhaven-kamer)

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • River view

View all photos for Superior Room, River View (Maaszijde-kamer)

Superior Room, River View (Maaszijde-kamer) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, River View (Maaszijde-kamer)

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • River view

View all photos for Standard Room (Patio-kamer)

Standard Room (Patio-kamer) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room (Patio-kamer)

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

Deluxe Twin Room (Wilhelminapier-kamer) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (Wilhelminapier-kamer)

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel New York

Luxury hotel connected to the convention centre in Rotterdam with a restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Hotel New York offers 72 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Rotterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel New York. During your stay, you'll be connected to the convention centre and just a quick walk from World Port Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Luxor Theater and Erasmus Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New York. Parking is available for a fee.

This 4.5-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
NY Basement – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 35 per day)
  • Covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NY Basement

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1901
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 46 per night.
  • Cots (infant beds) are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 16 for children
  • Covered self-parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel New York Rotterdam
New York Rotterdam
Hotel New York Hotel
Hotel New York Rotterdam
Hotel New York Hotel Rotterdam

Hotel New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 406 out of 620 reviews
Rating 8 - Good. 168 out of 620 reviews
Rating 6 - Okay. 33 out of 620 reviews
Rating 4 - Poor. 8 out of 620 reviews
Rating 2 - Terrible. 5 out of 620 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bonnie, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pre cruise stay
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel kept the historical feel whilst providing modern conveniences
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel especially prior to a cruise. It’s very walkable. Staff are very friendly and took time to answer all questions. Nice little park at end of pier.
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hotel New York for one night prior to our cruise. The location was perfect as it was walking distance to cruise terminal. It is an historical building right on the pier in Rotterdam. The staff was excellent and the room well-appointed and very clean. There is a nice restaurant and bar in the hotel. Highly recommend this hotel for a pre/post cruise stay or your visit to Rotterdam.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, fantastic rooms
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for our pre-cruise stay since it’s across the street from the cruise terminal. It’s also a short walk to a train station if you want to venture out a bit, but there are local choices for dinner and coffee, etc. The breakfast in the hotel was good, but a little pricey.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Md Nasir Uddin, Mississauga

location and hotel service
Stayed 3 nights in Aug 2025

2/10 Terrible

Prasanta

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They charge 300 EUR in credit card without a bill

At the time of checkout they charged the credit card with 300 EUR while they said it will be 42.58 EUR and gave an invoice for only 42.58 EUR
Stayed 4 nights in Aug 2025

10/10 Excellent

Pnina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great pre cruise hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people. Comfortable quiet rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely gorgeous property!

The Hotel New York is absolutely stunning. There’s so much history within these walls as it used to be Holland America’s headquarters. Our room was so spacious and comfortable-amazing pillows. The cruise port is a 2 minute walk from here-easiest embarkation ever! Many thanks for a fabulous stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with partner
Liked: Amenities
The hotel is a beautiful historic building. We loved our room . The breakfast was excellent. Above all the staff were very helpful and willing to go the extra mile which we appreciated so much. I would love to come back for another stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very unique. The restaurant served excellent food offerings.
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful hotel. Decor is wonderful. Bed and linens were great quality. Room was quiet with blackout curtains. We were tired so did not want to walk to dinner although there are places near the hotel. Dinner at the hotel restaurant was awful. Not really edible. Walking to and from ship was very easy. Would stay again but eat somewhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet had lots of choices and food was tasty. Chef was friendly and accommodating. The restaurant dinner menu in my opinion was not great. The outdoor restaurant was a great place for cocktails with a view. The bed was a little hard even though I appreciate a firm mattress. A night light in the bathroom would have been nice or an option to turn off most of the lights as the bathroom door has a porthole window on it. Great location if you are cruising out of Rotterdam as terminal is easily walkable. Easy walk to visit SS Rotterdam Museum. Lots of restaurants within walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fun place with tons of character and charm.
Stayed 1 night in Jul 2025