a&o Rotterdam City

3.0 star property

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Twin Room | 1 bedroom, free WiFi, bed sheets
Billiards
Reception
Exterior
Shared kitchen

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

View in a map
Schiekade 658, Rotterdam, 3032 AK
  • Blijdorp Zoo
    ‪16 min walk‬
  • Markthal Rotterdam
    ‪18 min walk‬
  • Erasmus Bridge
    ‪4 min drive‬
  • Rotterdam (RTM-Rotterdam The Hague)
    ‪7 min drive‬

Room options

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Bed in 4-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

6-Bed Room

  • 22 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

Bed in 8-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Bed in 6-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Triple Room

  • Sleeps 3
  • 3 Single Beds

Twin Room

7.4 out of 10
Good
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

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About this property

a&o Rotterdam City

Hotel with a bar, near Erasmus Bridge
A bar/lounge, self parking and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
A&o Rotterdam City offers 115 accommodations with a hairdryer. Televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at a&o Rotterdam City. During your stay, you're just a quick walk from Old Luxor Theater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Erasmus Bridge and 10 minutes from Ahoy Rotterdam
  • Pets welcome for a fee
As a guest of a&o Rotterdam City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A&o Rotterdam City also features laundry facilities, dry cleaning/laundry services, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 11.90 for adults and EUR 5.95 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 27-inch TV with satellite channels

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 16
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 14.00 per pet, per night
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.90 for adults and from EUR 5.95 for children
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 14.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16 (subject to availability)
  • Late check-out fee: EUR 16 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Hotel Rotterdam
Rotterdam Hotel
Best Western Rotterdam
Westin Rotterdam
Rotterdam Westin
Hotel Rotterdam
a o Rotterdam City
a&o Rotterdam City Hotel
a&o Rotterdam City Rotterdam
a&o Rotterdam City Hotel Rotterdam

a&o Rotterdam City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 1001 reviews
Rating 8 - Good. 434 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kiren

Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Staff & service

Good value

Hostel was busy with a wide range of age groups, plenty of space in 6 bed dorm, close to the Rotterdam Central Station and the city centre, breakfast was available but didn’t use it, cheap price for a one night stay
Stayed 1 night in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort

Very convinient

Had a good stay. The room was small but for one person was ok. Loved the water pressure in the shower. The breakfast buffet was very good. And it’s conveniently located 5 blocks away from Rotterdam Central.
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness

Booked 2 rooms got 1

I booked 2 rooms. They apologized and said the room was the same. As I walked away they noticed my brother and niece. I had to tell them I booked 2rooms. They looked it up and said that's ok. At least it was only 1 night. The room had 2 side by side beds and a set of bunk beds. I didn't know I booked a hostel since I had filtered hostels out of my search . A little loud at night, but that is expected.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked single room and it was pretty quiet room and clean.
Stayed 2 nights in Apr 2025

8/10 Good

saman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

devika

Travelled with family and small children
Disliked: Property conditions & facilities
Its a great location but the kitchen area was really small. Room are fine. But if others talk in the hall, you can get disturbed by the noise.
Stayed 2 nights in Feb 2025

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manager on Duty was outstanding, excellent,amazing

The manager on duty (his name starts with a G, apologies, I am terrible with names) was excellent, outstanding, and just amazing! Every establishment needs someone like that gentleman, the world will be in safe hands, and a happier place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

2/10 Terrible

Cameron

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor
Stayed 4 nights in Jan 2025

8/10 Good

Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Farhan

Stayed 1 night in Dec 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff and guest were friendly, it was quiet at night which was good when we needed a sleep after being out all day. Would recommend if you are look8ng to stay not to far from Rotterdam Central.
Stayed 3 nights in Nov 2024

2/10 Terrible

Dirk, Veenendaal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a reservation for a double bed, a bunk bed with tv and we got a room with 3 bunkbeds without tv. The room was dirty (with fake eyelashes from the previous guest in the bathroom and chewing gum on the beds) We paid 200 euros for a night (4p).
Stayed 1 night in Oct 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities

A clean place.

A clean, tidy hostel. Super cheap room. My only complaint was that my roommates (in a shared room) all snored very loudly and came and went at all times of the night. I think some were Uber eats riders, so kept very unsociable hours. However, that’s not the fault of the hostel!
Stayed 3 nights in Oct 2024

2/10 Terrible

Steve

Stayed 1 night in Aug 2024

8/10 Good

Thi Ngoc My

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good at the price. It’s clean enough. The hotel is not allow smoking but when you open the window, the smokes around you 😂😂. But at the price, it is very good. Breakfast at price 10€ but it’s poor and crowded.
Stayed 1 night in Aug 2024

2/10 Terrible

ellesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a twin room and was given a dorm room due to lack of availability. The room was unclean when we arrived, dirty floors and walls. During the 5 days the room did not get cleaned. Had to request clean towels as they were not replaced. Bitten by bugs in the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although staff were very helpful, the wi-fi did not work inside the room and only worked in a very specific part of the lobby. Laundry room and shared kitchen were also not available despite being in the advertisement. The room itself was not bad - you get what you pay for.
Stayed 2 nights in Aug 2024

8/10 Good

Esther

Stayed 1 night in Aug 2024

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kathlyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friends had really good time l. It was clean and quiet. Construction ongoing at the main entry.
Stayed 1 night in Jul 2024