6 Mar 2023 by Marriott Rotterdam
Dear Marie Odile,Thank you for taking the time to rate our hotel. Based on the rating you gave us I conclude that your stay was not entirely up to your expectations which I apologize for. I can only hope that you shared your feedback directly with us during the stay, so that we could find the best possible solution to make sure you leave with a positive experience after all.Best regards,Fanni, Guest Relations
6 Mar 2022 by Marriott Rotterdam
Dear Besnik, Thank you for your nice review. I hope to welcome you back in the future. Warm regards, Desiree Ottenheijm Assistant Front Office Manager
5 Aug 2019 by NielsKuppens
Dear Anonymous, Thank you, for sharing your experience at the Rotterdam Marriott Hotel. I am pleased to read you had a wonderfull stay and you had a chance to experience the convenience of our central location in Rotterdam. I will make sure your beloved words will be shared with our team. Please do not hesitate to contact me if there is anything else I can assist you with. Kind regards, Niels Kuppens Guest Relations Coordinator
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, GoPay and MobilePay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, cash, mobile payments, Google Pay, Apple Pay and GoPay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
