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Aparthotel

Urban Residences

4.0 star property

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Photo gallery for Urban Residences

Studio, Corner | In-room dining
Penthouse (Families & Couples) | Hypo-allergenic bedding, in-room safe, laptop workspace
Exterior
Apartment, 2 Bedrooms, City View (Families & Couples) | Living area | 38-inch LCD TV with cable channels, TV
Family Suite, 1 Queen Bed with Sofa bed, Balcony | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

View in a map
Hennekijnstraat 104, Rotterdam, 3012 EB
  • Place, Markthal Rotterdam
    ‪9 min walk‬
  • Place, Erasmus Bridge
    ‪17 min walk‬
  • Place, Euromast
    ‪3 min drive‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪8 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, City View (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace

Apartment, 2 Bedrooms, City View (Families & Couples)

  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Large Apartment (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace

Large Apartment (Families & Couples)

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse (Families & Couples)

Penthouse (Families & Couples) | Hypo-allergenic bedding, in-room safe, laptop workspace

Penthouse (Families & Couples)

  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, Corner

Hypo-allergenic bedding, in-room safe, laptop workspace

Studio, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, laptop workspace

Studio

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Large Penthouse (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace

Large Penthouse (Families & Couples)

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Balcony

Family Suite, 1 Queen Bed with Sofa bed, Balcony | Hypo-allergenic bedding, in-room safe, laptop workspace

Family Suite, 1 Queen Bed with Sofa bed, Balcony

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Urban Residences

Aparthotel connected to the convention centre in Rotterdam
Along with self parking, this smoke-free aparthotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker. Limited housekeeping is available.
Urban Residences offers 78 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 38-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Urban Residences's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Lijnbaan. Features include free WiFi in public areas, plus laundry facilities and self-parking (surcharge). Built in 2012, this upmarket aparthotel has 78 apartments over 19 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a sitting area and an LCD TV
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Erasmus Bridge and 8 minutes from Ahoy Rotterdam
As a guest of Urban Residences, you'll find multilingual staff, laundry facilities, and express check-out. WiFi is free in public spaces. Urban Residences also features a front desk safe and a lift. For a fee, parking is available.

This 4-star Rotterdam aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 27.50 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Cot: EUR 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 38-inch LCD TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 floors
  • 78 units
  • Bicycle rentals
  • Built in 2012
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 per cent will be charged

We've listed all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Guests may request two single beds instead of one double bed. Additional fees apply.
If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Urban Residences.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam

Reviews

Urban Residences Reviews

8.8

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 625 out of 1073 reviews
Rating 8 - Good. 318 out of 1073 reviews
Rating 6 - Okay. 77 out of 1073 reviews
Rating 4 - Poor. 21 out of 1073 reviews
Rating 2 - Terrible. 32 out of 1073 reviews

Reviews

8/10 Good

CHAAND

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

regilio, Clinton

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not cleaned well
Stayed 10 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

8/10 Good

regilio, Clinton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was not to bad
Stayed 6 nights in Jun 2025

6/10 Okay

Sergey, Spanaway

Travelled with family
Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Jody

Stayed 2 nights in Jun 2025

10/10 Excellent

Dick

Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Worse Hotel Experience from an Avid Traveler

This place is quiet a dump. The images are from years ago when the property was built. Sewer smells from the bathroom and kitchen. Holes in the walls and floor. Music blasting in the hall from the other hotel guests, who are just as trash as the hotel. Stayed 3 nights and didn't shower as the sewer smell from the bathroom was so pungent. Ruined my time in the city. I was moved to another room and the next room was just as bad. The worse hotel I've ever stayed in. Would not recommend. In fact I urge unsuspecting travelers to not fall for the images of this property. It is very misleading. This property is more akin to a terrible hostel than a hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Marian

Travelled with group
Liked: Cleanliness, amenities
Amazing view, lots of space, clean and comfortable
Stayed 3 nights in May 2025

2/10 Terrible

raxshaaz

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

zhurnphrey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Didn’t recognize my vip status and
Stayed 1 night in May 2025

8/10 Good

zhurnphrey

Stayed 2 nights in May 2025

2/10 Terrible

Nady

Business traveller
Disliked: Cleanliness, room comfort
Strong mold smell. Egg residue on kitchen silverware..
Stayed 3 nights in May 2025

8/10 Good

MARLON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Apartment was really nice. Would i stay again, probably yes. Only downfall was we had no batteries in our TV remote, asked front desk and was told there are none left and to go and buy some myself, which i found to be poor service. In the end, a cleaning lady helped us out with some spare batteries, but the remote still did not work. Asked front desk if we could switch a remote from another room and was told all the TVs are different, so we had no TV for 2 nights. I felt this was very poor in terms of service
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice and clean place
Stayed 2 nights in Apr 2025

6/10 Okay

Grigoris

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The property could have been great if they were keen to do the minimum of maintenance and clean properly
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco, London

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert, Hudson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
Stayed 3 nights in Apr 2025

6/10 Okay

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Cosmetically, the plsce looks good. However, the microwave didnt work, the staff could care less, we are fighting for a refund, and expefia was unhelpful. Staff were uninformed about the area and gave incorrect directions
Stayed 2 nights in Apr 2025

10/10 Excellent

Christoforos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room size was great. Good breakfast
Stayed 4 nights in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness
Stayed 7 nights in Mar 2025

8/10 Good

Ethahad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was really poor. Otherwise all was great.
Stayed 3 nights in Feb 2025

8/10 Good

Kemal

It's a bit overdated but still good.
Stayed 5 nights in Jan 2025

2/10 Terrible

corporation

Business traveller
Disliked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025