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Royal Wells Hotel

Property class: 4

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Photo gallery for Royal Wells Hotel

The entrance of The Royal Wells Mount Ephraim Hotel with a 'Welcome' sign above the door, two illuminated trees, and a reception desk.
A modern dining area with wooden tables and grey upholstered benches.
Desk, iron/ironing board (on request), free WiFi, bed sheets
A white building with multiple windows and a gated entrance.
A two-story building with large windows and a covered outdoor seating area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Tunbridge Wells Museum and Art Gallery
    ‪6 min walk‬
  • Place, Assembly Hall Theater
    ‪8 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with a large bed, a green headboard, a bedside table with a lamp, a chair, and a desk with a mirror and a small table.

Classic Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 1 Bedroom

A hotel room with two beds, a sitting area, and a large mirror.

Classic Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Double Room, 1 Double Bed

Desk, iron/ironing board (on request), free WiFi, bed sheets

Junior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
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4.6 out of 5, Wonderful, 222 reviews
The price is CHF 120
includes taxes & fees
31 Aug - 1 Sept
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About this property

Royal Wells Hotel

This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the location and the comfortable guestrooms
  • Within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Royal Tunbridge Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1600
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a beautiful town. The staff were great, the food was excellent and the room was fantastic. When we're next in the area, we'll definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening meals available were of high quality as was the breakfast, staff were very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place ! Great staff and an amazing breakfast.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff. Breakfast was freshly cooked with lots of it and was delicious. Although a fan was provided, our room was very hot but our stay did coincide with the hottest days of this year so far. Would definitely stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely wonderful place to stay! The staff was so welcoming and professional. The bar was cozy and the drinks were fabulous! We loved it!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well furnished, the hotel was quiet and had a relaxing atmosphere, breakfast was lovely.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walking into town. Lovely room and comfy bed. Had dinner and it was excellent and excellent value.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was freshly cooked to order
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable room with full tea and coffee including a Nespresso machine. Staff were friendly and offered efficient service. Bar area had a good atmosphere and offered a full lunch menu. Great to have free car parking in front of the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff very friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean room with character, good WiFi, good food and service.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, spotless room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in a good location up the hill from the town which is fine for those who are mobile. Good car park at the front of the hotel. If you struggle to get around the stairs to the rooms may be a struggle. Good breakfast and good rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, food excellent and staff were great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
All amenities excellent and staff brilliant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a reasonable price for what was basically the honeymoon suite. The staff were polite and helpful and the amenities were great. The condition was excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Comfortable room, friendly staff, excellent breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great breakfast and friendly staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities
Excellent Spotless Friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and very friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old period hotel.very comfortable room with a decent shower albeit over a bath. Bought breakfast one morning which was excellent. Parking for the car in front of the hotel and a 10 minute walk into town
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Outstanding service, staff are very friendly.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Room was really lovely, clean and spacious.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and friendly staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 2 nights in Mar 2026