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The Tunbridge Wells Hotel

3.5 star property

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Photo gallery for The Tunbridge Wells Hotel

Front of property
Family Room | Bathroom | Free toiletries, hair dryer, towels
Suite | Iron/ironing board, free WiFi, bed sheets
Interior entrance
Birthday party area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD
  • Place, Pantiles
    ‪1 min walk‬
  • Place, Spa Valley Railway
    ‪4 min walk‬
  • Place, Assembly Hall Theater
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪50 min drive‬

Room options

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily buffet breakfast (GBP 17.95 per person)
Mercure Tunbridge Wells Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,000 reviews
The price is CHF 70
includes taxes & fees
12 Apr - 13 Apr
Mercure Tunbridge Wells Hotel

About this property

The Tunbridge Wells Hotel

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a hair salon are on-site.
The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Tunbridge Wells Hotel. During your stay, you're just a quick walk from Pantiles. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eating House
  • Self-parking available for a fee
  • Amenities include a meeting room and a terrace
  • Steps from Pantiles and 5 minutes on foot from Spa Valley Railway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Tunbridge Wells Hotel also features a terrace, room service (during limited hours), and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Royal Tunbridge Wells hotel is smoke free.

The Eating House – This restaurant specialises in British cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eating House

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 13 September and 13 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 291 reviews
Rating 8 - Good. 98 out of 291 reviews
Rating 6 - Okay. 35 out of 291 reviews
Rating 4 - Poor. 19 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay! Beautiful hotel - room was excellent, staff were incredibly friendly and my room was excellent. Will absolutely stay here again when I’m in Tunbridge Wells!
Stayed 3 nights in Dec 2025

8/10 Good

Harry

Stayed 1 night in Dec 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem of a hotel, super friendly staff, beautifully furnished, comfortable beds, excellent food. We had a lovely overnight stay and appreciated the closeness to parking and the lovely Pantiles area.
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite

Very spacious room with all that was required to have a relaxing break. Extremely comfortable bed, gorgeous bath and refreshing shower. Plenty of tea and coffee. There was some outside noise, but we fully expected that when booking a high street hotel on a main road, and it certainly didn’t detract from our stay. Definitely stay again and would spend more time in the hotel, where this time we went to explore the town
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Poppy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel, beautiful rooms and very helpful staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 5 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay great food breakfast and dinner- great Sunday lunch best we’ve had for a while..
Stayed 1 night in Aug 2025

10/10 Excellent

Jez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lesley

Stayed 1 night in Aug 2025

10/10 Excellent

Jez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room was not cleaned
Stayed 2 nights in Jul 2025

8/10 Good

Mick

Liked: Amenities
Good value for the price we paid
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel in the bustling Pantiles area

The hotel is on the main street accessed via a side alley with steps and parking is available across the road. A warm welcome on arrival. We had room 20 which was spacious and had a view onto the bustling Pantiles street area of TW. If you are like us a couple staying overnight for a nice dinner and a few drinks, this is actually a perfect place to stay. On the Sunday morning because we were up early, we decided to have breakfast at the hotel which is à la carte and I must say the coffee was of an excellent standard, akin with Black Sheep, so well done on that front. My partner’s sausage on sourdough was lovely and I had a light Toast/preserves which was also lovely. Service was understated but good. No air con but the fan was surprisingly effective. Enjoyed the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

SHAYNE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleanliness of our room was non existant.
Stayed 3 nights in Jul 2025

6/10 Okay

Nicholas

Stayed 1 night in Jun 2025

4/10 Poor

Gavin

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jescel Mari

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jenni

Stayed 1 night in Mar 2025