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4.0 out of 5

"There was no hot water to the basin. " More

By a verified traveller on Wed 09 Aug 2023

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Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 82* Per night/room 9 Jun - 10 Jun

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Tunbridge Wells Hotel. During your stay, you're just a quick walk from Pantiles. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy British cuisine while dining at The Eating House
  • Self-parking available for a fee
  • Amenities include a meeting room and a terrace
  • Steps from Pantiles and 10 minutes on foot from Calverley Grounds

The Tunbridge Wells Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Tunbridge Wells Hotel

4 out of 5
There was no hot water to the basin.

Posted by on 9 Aug 2023

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Renovations + Closures

The property is closed between 13 September and 13 September.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Tunbridge Wells Hotel also features a terrace, room service (during limited hours), and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Royal Tunbridge Wells hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Terrace
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Spa Valley Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Heating
  • Portable fan

Food & Drink

The Eating House – This restaurant specialises in British cuisine.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tunbridge Wells Hotel
  • The Tunbridge Wells Hotel Royal Kent
  • The Pantiles Hotel
  • The Tunbridge Wells Ho
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.