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Club Ambiance - Adults Only – All Inclusive

4.5 star property

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Superior Room | Beach/ocean view
Lobby sitting area
Indoor pool, outdoor pool, pool umbrellas
In-room safe, desk, blackout curtains, iron/ironing board
Gazebo

Reviews

6.4 out of 10

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
20 Saint Ann, Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪7 min drive‬
  • Place, Ocean View Beach
    ‪7 min drive‬
  • Place, Cardiff Hall Beach
    ‪7 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪88 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Club Ambiance - Adults Only – All Inclusive

At Club Ambiance - Adults Only – All Inclusive, relax by an indoor pool or hit the private beach where you can enjoy volleyball.
Club Ambiance - Adults Only – All Inclusive offers 85 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body wraps and body scrubs.
During your stay at Club Ambiance - Adults Only – All Inclusive, you'll be close to Runaway Bay Beach. Enjoy features like free self-parking and free wired Internet, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Cafe Calypso
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a private beach, a gym and volleyball
  • Just a 3-minute drive from Runaway Bay Beach and a few minutes from Ocean View Beach
  • Airport, local-area and shopping centre shuttle service available for a fee
Club Ambiance - Adults Only – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Club Ambiance - Adults Only – All Inclusive such as an outdoor pool, an indoor pool and a hot tub.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free wired Internet. This all-inclusive property also offers a fitness centre, a garden and a terrace. Self parking is free.

This 4.5-star Runaway Bay property is smoke free.

Cafe Calypso – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet meals and snacks included
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Calypso

Things to do

  • Arcade/game room
  • Beach volleyball
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Height-adjustable showerhead
  • No lift
  • Visual alarms in hallways

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Club Ambiance - Adults Only – All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Club Ambiance - Adults Only – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

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Club Ambiance - Adults Only – All Inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 71 out of 439 reviews
Rating 8 - Good. 133 out of 439 reviews
Rating 6 - Okay. 97 out of 439 reviews
Rating 4 - Poor. 65 out of 439 reviews
Rating 2 - Terrible. 73 out of 439 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is big the land scaping is good the bar is good the entertainment is good
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There are many small repairs that needed to be done. Several times had asked for them to turn on the hot water. Lot of the extra curricular activity equipment needed to be repaired and/or updated. But the staff was great!
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone, if there is one and only one review to read - it's this one. I saw some very bad reviews before booking, but was optimistic and figured some over privileged people were angry because something small happened. This place is hands down the worst place I've ever seen or been to, and should be shut down immediately. The website lies about everything, there are 3 bars but only 1 was open - only half of a restaurant - the pictures are from 20 years ago when this was a decent place. Everything is outdated, NO WATER - could not take a shower, the food was HORRIBLE, everything was an inconvenience for the staff when you asked for ANYTHING. Most importantly, no one cared.... like, they all lie to you - asked where something to eat was and multiple workers said they didn't know, even though they were eating. If you miraculously get a drink from the bar, be prepared to bring all of your cups/dishes back to the bar - they get REALLY angry if they have to pick anything up. Don't bring your wife or girlfriend, because there are no rules with how aggressive the staff can be towards females. Don't bother trying to get in the ocean, because you can't. There really is no beach, all of the sand is pretty much gone so unless you enjoy sitting on concrete, you won't be there. The pool is not clean, and don't ask the staff for a towel because you won't get one. Travelocity should be embarrassed and remove this place from a place you can book, you will be miserable - do NOT stay here.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Rony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was very old, it needs a upgrade, which I don’t think the owner cares about.
Stayed 5 nights in Dec 2019
Verified

2/10 Terrible

Rochelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

😑

One word. HORRIBLE
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was my second visit. Unfortunately it will be my last. I booked a superior room that was advertised as over looking the pool with sea view. Instead i was placed in a cornor room that overlooked the entertainment area. There was no hot water and i had to use a bucket to flush the toilet. I reported the matter and was promised that someone would come check on it but no one did. The television had 6 channels in the evening but the next morning there was only one local channel. The bathroom was dark and dingy and furniture old and dirty at the base. The food tasted really good, but There was a limited choice of food. On the other hand the grounds was quiet and relaxing and staff quite pleasant.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing.The pipes in the bathroom are broken this includes the shower pipes and face basin . The furniture are old . No proper mat at beside. Refrigerator is rusty. Drapes are horrible. The rooms and bathroom need a complete make over .I saw a cat in the dining area.For cats lick things eg cutlery etc unacceptable.The complete building should be demolished .Things have changed too old. Sometimes we have to get new things in order to do well.The containers serving the food should be thrown away and be replaced with new ones.You should not ask for review because you know that the hotel is below Zero.Lookin for the day when That building will be demolished.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property is ancient and "run down". It badly needs renovation to be on par with other facilities that can boast an "all inclusive" stay. I hope the management pays attention to the constructive criticisms that are offered.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Desmond

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for a stop over
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
the food the people that work there r so friendly and nice feel like i have known them before. My room was great .the pool and the beach is great Love it .
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No entertainment , no guest the place need a upgrade and new menu and new marketing with airlines like tui airways uk and all the amercans airlines .the beach is fine . But need a price drop to a 2 star untill the above is done . The hotel is charging the ssme as the riu , this is not practical This property needs manageing
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great Food was great The staff was welcoming
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Its my second stay here and my Spouse love it,it give a peace of mind and allow you to relax and feel at home.The place is clean and well kept the workers friendly and treat you like Family.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked the ambiance about the place I loved the view from the room my only displeasure was the WiFi, cable and the options for food
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Dale

Disliked: Amenities, property conditions & facilities
The property has a lot of potential but the facilities need to be upgraded. It is supposed to be all inclusive but only the bare minimum amenities were provided ie: tissue and soap. The food offering was also very limited and seemingly restricted. This was not an all inclusive experience at all.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff was super cordial. They made every effort to make sure i was satisfied. The property could use some sprucing up, but that is not a reflection of the staff. I believe the property owner needs to give his hard working crew the support they need to update the property to be able to continue creating magic. Overall property is in a prime location with awesome views, but the team is working with what they have.
Stayed 10 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing desperately in of repair. Extremely inconvenient, tv only has 2 channels, no wifi only in the lobby, building is old and dirty.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Angella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgruntled Guests

On arrival we were served a fermented friuit punch along with hotdogs served with stale bread and old lettuce leaves.Staff was friendly but the accommodation is terrible. They also try with the food AC is working well There is good water pressure but the bath needs to be scrubbed. The bath towels seemed to need washing. Only bath soap is provided.The refrigerator in the room was not stocked and no drinking water was provided.
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Valerie

Disliked: Property conditions & facilities, room comfort
Glad it was short- very rowdy crowd in which woke us up early every morning. There were a few staff that were very friendly and helpful which kept up the ratings
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Bonita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible Experience!!!

Shut it down! Roaches, no hot water, dirty pool, building falling apart, filthy curtains and bed shirt, filthy tiles grout, stray cats, empty almost abandoned property, everything outdated and falling apart or out of service. Absolute Horrible experience. Stayed because I had no phone service to call to request a refund. Felt like I was stranded there.
Stayed 4 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is a beautiful place, stayed there 10yrs ago and booked again just from my expericene from then. Didnt read the recent reviews. This trip was very disappointing. The property is run down. I wanted my money back right away. But all the other hotels in the area were booked. And they dont give refunds. Talking to the staff, which was wonderful, Tom @ the front desk.. we decided to make the best off it. Since we practically had the property to our selves, as hardley anyone was there. But will not recommend or stay here again. This property needs a major face lift. The staff did the best they can with what they had to work with, but the owner of the propetry does not care. We were skeptical about using the, beach, pool, hot tub, as everything three didnt look maintained or was broken. We had to leave the property to find a nice beach. Luckly there we plenty free beaches near by. But for what we payed we shouldnt have to go elsewhere. Puerto Seco beach down the street rivived my spirit, although it was $20u.s to get in. The AC in the disco was broken & leaking, almost fell from the water. There was no water pressure in the shower head. This is no longer a 3 star hotel. The Aumbiance has left this Club. This is like a motel, u stop at, when u have a long journey just to rest. Not a vacation spot . or if u just want somewhere to get away from the hustle & bustle of the big city.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
What I like about the property is it’s clean and has a lots of relaxing areas, the view is beautiful. What I don’t like is the looks of bathroom and some of the furnitures, they need to renovate the property and advertise, so they can bring in more guests. Over all it’s a very relaxing property.
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about the place it was a dump. I wouldn't recommend this place to anyone. It felt like a prison sentence
Stayed 5 nights in Jul 2019
Verified

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for 1 night. Imagine no hot water, staff did not care.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
The hot tub did not work the shower did not work the furniture was in bad shape very little activity in the resort no pick up from the airport the bus was late taking me back to the airport
Stayed 4 nights in Jun 2019