The place is nice and the local team is kind, but the owners and top managers are not that much.
The manager and booking not so much! We tried to negotiate and the top manager refuse to attend us.
Overall a great place to stay and very much recommended. There isnât much accommodation choice in jebel shams but you will be very happy here - the service was great (the dining room staff are so kind) and the rooms are basic but very nice. Setting is of course beautiful and itâs just a short drive to the start of the w6 hike as well as other beautiful vistas.
The only fault would be that we booked an Arabic tent and upon arrival were âupgradedâ to a bungalow - however it turned out that they hadnât actually finished building the Arabic tents so not only was the website misleading but the so called upgrade was for their convenience, not to please us! Regardless the room was nice and we were very happy with our stay.
Good range of food for breakfast and dinner buffets and great value for money. No WiFi which could be inconvenient for some guests but we personally enjoyed it.
Perfecto, aĂșn estĂĄ en construcciĂłn pero es precioso.
Lo mejor, el bufet de la cena.De los mejores que he probado, volverĂa sin pensarlo.
El trato personal un 10.