The place is nice and the local team is kind, but the owners and top managers are not that much.
The manager and booking not so much! We tried to negotiate and the top manager refuse to attend us.
Overall a great place to stay and very much recommended. There isnât much accommodation choice in jebel shams but you will be very happy here - the service was great (the dining room staff are so kind) and the rooms are basic but very nice. Setting is of course beautiful and itâs just a short drive to the start of the w6 hike as well as other beautiful vistas.
The only fault would be that we booked an Arabic tent and upon arrival were âupgradedâ to a bungalow - however it turned out that they hadnât actually finished building the Arabic tents so not only was the website misleading but the so called upgrade was for their convenience, not to please us! Regardless the room was nice and we were very happy with our stay.
Good range of food for breakfast and dinner buffets and great value for money. No WiFi which could be inconvenient for some guests but we personally enjoyed it.
Perfecto, aĂșn estĂĄ en construcciĂłn pero es precioso.
Lo mejor, el bufet de la cena.De los mejores que he probado, volverĂa sin pensarlo.
El trato personal un 10.
Great location, close to the Wadi Ghul viewpoints and hiking trails. Mountain-view room was roomy and comfortable. Good buffet for breakfast and dinner (included).
But, the front desk staff was not really friendly, and there was no WiFi.
Check-in verlief zĂŒgig, professionell und unkompliziert. Bungalowzimmer sauber, HandtĂŒcher und Toilettenartikel vorhanden. Essen in BĂŒffetform war gut und reichlich. Softdrinks inklusive, ebenso Tee und Kaffee. FrĂŒhstĂŒck reichhaltig, Check-out schnell. Gute Lage zum Wanderweg W6 Balcony Walk. Ein Erlebnis!
Staff were friendly but didnât seem to be many around in the restaurant at breakfast and dinner. Situated ideally for anyone wishing to trek in jebel Shams. The tents understandably get cold at night, but a convection heater is provided for your convenience. Rooms were clean and comfortable, the lighting could have been a bit better as it seemed quite dark inside. The reception had no record of our booking or payment, but weâre very good at sorting this out and didnât delay our check in.
Wir hatten nur ein Zelt gebucht und bekamen gratis ein Upgrade auf ein Chalet, das mit den NatursteinwÀnden sehr stilvoll war. Es ist herrlich ruhig gelegen. Das gesamte Personal war sehr aufmerksam und half bei allen Fragen gerne weiter. Der Balcony-Trail ist unbedingt zu empfehlen (Startpunkt ca. 5 km mit dem Pkw vom Resort entfernt).
Das Abendessen (Tellerservice) war gut und sehr reichlich (verschiedene Fleischsorten, Beilagen und Salate). Beim FrĂŒhstĂŒck gab es das landestypische, aus europĂ€ischer Sicht eher von der Auswahl her spĂ€rliche Angebot.