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Hotel Sapa Square, Affiliated by Meliá

4.0 star property

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Nightclub
Executive Suite | Minibar, in-room safe, desk, soundproofing
Executive Suite | Minibar, in-room safe, desk, soundproofing
Couples treatment room(s), hot tub, steam room, body treatments
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
No 8, Cau May, Sa Pa, Lao Cai
  • Place, Sa Pa Square
    ‪1 min walk‬
  • Place, Sapa Catholic Church
    ‪2 min walk‬
  • Place, Sapa Lake
    ‪5 min walk‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (4adults + 3chd)

Minibar, in-room safe, desk, soundproofing

Family Room (4adults + 3chd)

  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed OR 2 Single Beds

Similar properties

Reception
KK Sapa Hotel
Sa Pa
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 384 reviews
The price is CHF 52
includes taxes & fees
11 May - 12 May
KK Sapa Hotel

About this property

Hotel Sapa Square, Affiliated by Meliá

This hotel features a full-service spa, a restaurant and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Hotel Sapa Square, Affiliated by Meliá offers 57 accommodations with minibars and a safe. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sa Pa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. The spa is open daily.
During your stay at Hotel Sapa Square, Affiliated by Meliá, you're just a quick walk from Sapa Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Bellevue
  • Treat yourself to hot stone massages, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from Sa Pa Square and Sapa Catholic Church
  • Airport and train station pick-up shuttle service available for a fee
Hotel Sapa Square, Affiliated by Meliá offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A nightclub, a library, and a terrace are also featured at the business-friendly Hotel Sapa Square, Affiliated by Meliá. A round-trip airport shuttle and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 4-star Sa Pa hotel.

Bellevue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
Dejavu – This restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bellevue
  • Dejavu

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sapa Square, Affiliated by Meliá

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

BB Sapa
BB Hotel Sapa Sa Pa
BB Sapa Sa Pa
Sa Pa BB Hotel Sapa Hotel
BB Sapa
Hotel BB Hotel Sapa Sa Pa
Hotel BB Hotel Sapa
U Sapa Hotel
BB Hotel Sapa Hotel
BB Hotel Sapa Sa Pa
BB Hotel Sapa Hotel Sa Pa

Hotel Sapa Square, Affiliated by Meliá Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 103 reviews
Rating 8 - Good. 38 out of 103 reviews
Rating 6 - Okay. 10 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Su Ming

Travelled with group
Liked: Cleanliness
Stayed for 2 nights, I was given a room next to the neighbour hotel and was noisy as a group next door were having party till almost 3am, loud noises, screaming etc etc. They change another room for me and was much better and managed to get some rest. Breakfast selection is good. The room condition is OK and basic, water pressure is low, TV channel is very limited. Staff attitude is quite rude. The only plus point is the location at the center of the town.
Stayed 2 nights in Jan 2026

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, amenities
The rooms are nice even though the bathrooms are a little dated. Hotel management need to take on a no nonsense approach for rowdy and drunken guests as my colleague and myself where woken up in the early hours by yelling and banging on doors by these inconsiderate undesirables. The good points is the staff are wonderful and accomodating and very polite. The location is excellent being right in the heart of where all the action is and also Sapa train station is right across the road. The acoustics need to be looked at as the hallways leading to guest rooms are all tiled and there is a lot of noise when other guests are coming and leaving their room. The buffet breakfast is excellent and plenty of choice. There is also a 24 hr gym that is well equiped. The skybar is excellent for a meal or a quiet drink and has a wonderful view out to the square and mountains.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite and helpful staff. Clean room/amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Very nice hotel overall. The breakfast buffet was excellent, with a wide variety of options, including an omelette station and a pho station. The location is great, right across from the square. The gym is well equipped, and they also have a spa and massage services on site. I highly recommend staying here—they even leave a nice little welcome package when you arrive, which was a thoughtful touch.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff, excellent restaurant on main floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Chua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel centrally located in SaPa. Wonderful staff from house keeping to kitchen staff to reception. Special thanks to the excellent reception team of Kevin, Joyce, and Leo. Kevin was especially helpful- always going above and beyond to make sure we had everything we need. We will definitely stay here again.
Stayed 6 nights in Nov 2025

6/10 Okay

Howard

Travelled with group
Disliked: Cleanliness
The bathroom the top of the sink has a moldy & the room has fusty. If you get a tour from them they will very friendly. However, if you do not, they turn a pace and treat you with basic - the outside build is nice and near ar.
Stayed 1 night in Oct 2025

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and hotel in the center of the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Sapa Square hotel formally known as BB hotel. It is the best location and best staff of any hotel in Sapa.
Stayed 5 nights in Sep 2025

10/10 Excellent

KWEK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Sapa Square is in a perfect location right in the center of Sapa, next to Sun Plaza and just steps away from the monorail to Fansipan cable car. Many attractions, restaurants, bars, and cafes are within easy walking distance. The hotel looks newly renovated and offers good facilities, including a restaurant, Sky Bar, massage services, and a gym (no swimming pool). My deluxe room was spacious, clean, had a very comfortable bed, and a balcony overlooking Sapa Square. Breakfast (6:30–9:30am) offered a good mix of local and Western dishes. The Sky Bar on the 5th floor is cozy, affordable, and a great place to relax. What really stood out was the service. Special thanks to Kelvin, who went above and beyond — from warmly welcoming us, personally showing us to our room, to even arranging and negotiating a taxi for us. Levi was also very friendly and helpful throughout our stay. Overall, a truly welcoming experience. Highly recommended for anyone visiting Sapa!
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Juan, Aruba

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel, well situated directly on the town square, abundant of restaurants all around the hotel, directly across from train station. Staff was amazing, hotel is clean, with a great breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thanh T, Alhambra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good service from staff , I believe no place you can find from this area
Stayed 1 night in Feb 2025

10/10 Excellent

Vineeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked out on Monday after 2 nights stay, the breakfast was only little bit of selection
Stayed 2 nights in Jan 2025

10/10 Excellent

Lie Fon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from noise caused by rather drunk couples at level 4, who screamed and sang happy birthday song loudly at 12:55am for almost 10mins until staff came up to ask them to stop, everything else was great. Nice clean room, breakfast was good. Located at the centre of Sapa, just opposite of the Sapa station. Lots of eateries, cafes, shops nearby. Staffs were great as well.
Stayed 1 night in Dec 2024

8/10 Good

Boon Kui Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast average (room for improvements) and slight change of dishes would be great.
Stayed 3 nights in Nov 2024

10/10 Excellent

JIAN, Arverne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in numerous spots in South PAUL this is the best. It is centrally located and you can walk to everywhere easily. And the rooftop bar is exceptional and offers an unparalleled view of the amphitheater stadium and the city.
Stayed 4 nights in Sep 2024

8/10 Good

anh, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In historic area, walkable to most sites, numerous food choices Refurbished adequately for historical bldg, staff super helpful and polite, breakfast is modest. Would recommend.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot for our purposes.

We stayed one night at the BB Hotel Sapa on our way back from a mountain home stay. The hotel was very comfortable and located perfectly for our purposes. We had a good night’s sleep with no complaints.
Stayed 1 night in Mar 2023

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020