1. Started w a really rude reception claiming that I don’t have a reservation w 2 adult & 1 11 yrs old daughter, he demanded me to show him my reservation of a non smoking rm, thinking that I lied to him, when I showed him our reservation e-mail. He then gave us a totally different smoking room w a disgusting smell of smok which w 2 soft twin bed.
1. No entrance light, broken table lamp.
2. No shower light.
3. Sink don’t drain, we had to brush our teeth in the shower.
4. Floor was so dirty that all our socks were black after walking on it just to enter, that’s how they clean their floor we guess.
5. Wifi signal was sporadic at best.
6. Looks like a slump w unfinished ceiling, and cheap shoddy paint.
7. Upon checking out, you had to because they demanded a $20 (Cash) deposit. The lady was nice by asking how was my stay, I told her the above issues & she just gave me all kind of excuses to say we r sorry we had such an experience.. I would give Hotels.com do their due diligent on their vendors who lie, cheat and try every way to make their place sound like a 1st class experience while giving a slum Lord treatment. Don’t use this place if you want a clean place to stay, we arrived late tired w no choice but to bear the night, we checked out the 1st thing in the am. Never will we be back or recommend this place but to report to authority on its health hazard. A 0 star is not available otherwise it’ll be given..
