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Crowne Plaza Hong Kong Kowloon East by IHG

4.5 star property

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Photo gallery for Crowne Plaza Hong Kong Kowloon East by IHG

Bar (on property)
Exterior
Exterior
Exterior
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Tower 5, 3 Tong Tak Street, Tseung Kwan O, Sai Kung
  • Kowloon Bay
    ‪5 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪11 min drive‬
  • Ocean Park
    ‪15 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Room amenity

Standard Room (Upgraded)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (High Floor)

Room amenity

Standard Room, 1 King Bed, Garden View (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Room amenity

Premium Room, 1 King Bed, City View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Room amenity

Standard Room, 1 King Bed, City View (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Room amenity

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Suite, 1 Bedroom, Garden View

Room amenity

Suite, 1 Bedroom, Garden View

  • 79 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

Room amenity

Standard Room, 2 Single Beds, City View (High Floor)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Mountain View

Room amenity

Suite, 1 Bedroom, Mountain View

  • 114 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

Room amenity

Standard Room, 2 Single Beds, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View (High Floor)

Room amenity

Standard Room, 2 Single Beds, Garden View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Accessible, City View (Terrace Access)

Room amenity

Junior Suite, 1 King Bed, Accessible, City View (Terrace Access)

  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Room amenity

Standard Room, 2 Single Beds, Garden View

9.0 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Crowne Plaza Hong Kong Kowloon East by IHG

Luxury hotel connected to a shopping centre in Sai Kung with 3 restaurants
This hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a sauna, valet parking and 24-hour room service.
Crowne Plaza Hong Kong Kowloon East by IHG offers 359 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hong Kong Kowloon East by IHG. During your stay, you'll be connected to a shopping centre and close to Kowloon Bay. Features include free WiFi in public areas and free train pick-up service, plus 3 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy Fusion cuisine while dining at The Chefs Table
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 5 minutes by car from Victoria Harbour and 5 minutes from Kowloon Bay
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
Crowne Plaza Hong Kong Kowloon East by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. The luxury Crowne Plaza Hong Kong Kowloon East by IHG also features tour/ticket assistance, a garden, and concierge services. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. For a fee, parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Chefs Table – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Tze Yuet Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cielo – This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: HKD 283.30 for adults and HKD 228.80 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Cielo
  • The Chefs Table
  • Tze Yuet Heen

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 47 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 2 July 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 450.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 283.3 for adults and from HKD 228.8 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Hong Kong Kowloon East by IHG offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 30 November.
  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hotel Kowloon Hong Kong East
Crowne Plaza Hong Kong Kowloon East Hotel
Crowne Plaza Hong Kong Hotel
Crowne Plaza Hong Kong
Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hong Kong Kowloon East by IHG Hotel
Crowne Plaza Hong Kong Kowloon East an IHG Hotel
Crowne Plaza Hong Kong Kowloon East by IHG Sai Kung
Crowne Plaza Hong Kong Kowloon East by IHG Hotel Sai Kung

Crowne Plaza Hong Kong Kowloon East by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great modern hotel with spacious room size … clean and comfy for a reasonable price and great customer service … especially Gary who worked in reception area with taking care of luggage…. Very polite and helpful…. For this area is close to MTR even Cheung Kwan O is the far east but very convenient and also link to few shopping malls .. I will back in this hotel for the future trip highly recommend 👍
Stayed 1 night in May 2025

10/10 Excellent

RANJAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in May 2025

8/10 Good

Karuppayil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

ye

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.
Stayed 1 night in May 2025

10/10 Excellent

Beta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2025

8/10 Good

winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mtr convenient
Stayed 3 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient public transport
Stayed 5 nights in May 2025

8/10 Good

Kam Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Mei Fun Leung, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect to me
Stayed 16 nights in Apr 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs
Stayed 1 night in May 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful & friendly team. Great stay in convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. Garry (from concierge) helped me so much during my stay.
Stayed 13 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and good location
Stayed 6 nights in May 2025

10/10 Excellent

Kam Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Very convenient for us.
Stayed 9 nights in Apr 2025

10/10 Excellent

Kam Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

WING FAI

Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service
The air quality was not satisfactory. The room had a stuffy smell. Management did not take care of details. I saw rusty caulking in the bathroom and shower stall. I felt that the carpet and curtains were dusty. I witnessed that a restaurant staff dropped a spoon or a fork on the floor (during breakfast hours) while stocking up and he just picked up the spoon from the floor and put it on the tray ready to be used by customers. The variety of food served has not changed from the past three years ( I have stayed in this hotel once a year for the past three years). Management of the restaurant seems to be slacking.
Stayed 3 nights in Apr 2025

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica Ka Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Hotel was short walking distance to bus stops, shopping center and mtr station.
Stayed 10 nights in Apr 2025

6/10 Okay

Norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Television broadcast disruption regularly, also had challenges with ADA friendly services in my room could have been my fault. Everything else was good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kenneth

Stayed 7 nights in Apr 2025