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Candeo Hotels Omiya

3.0 star property

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Photo gallery for Candeo Hotels Omiya

Lobby
Public bath
Daily buffet breakfast (JPY 2970 per person)
Interior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-401-1 Sakuragi-cho, Omiya-ku, Saitama, Saitama, 330-0854
  • Place, Saitama Super Arena
    ‪15 min walk‬
  • Place, Omiya Park
    ‪4 min drive‬
  • Place, Railway Museum
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)

Room options

View all photos for Queen Room

Free WiFi, bed sheets

Queen Room

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Room

Free WiFi, bed sheets

King Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Triple Room

Corner Triple Room | Free WiFi, bed sheets

Corner Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 7
  • 2 Single Beds and 1 Double Bed

View all photos for King Room with Sofa Bed

Free WiFi, bed sheets

King Room with Sofa Bed

7.4 out of 10
Good
(18 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Twin Room with Sofa Bed

Free WiFi, bed sheets

Twin Room with Sofa Bed

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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Lobby
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 728 reviews
The price is CHF 56
15 Mar - 16 Mar
Palace Hotel Omiya

About this property

Candeo Hotels Omiya

Along with a full-service spa, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free.
Candeo Hotels Omiya offers 321 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
The public transport around Candeo Hotels Omiya gets good marks from our customers. During your stay, you're just a quick walk from Saitama City Space Theater. Free WiFi in public areas, a full-service spa and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities and a lift
  • Guests speak favourably about the clean guestrooms and the proximity to public transport
  • 7 minutes on foot from Saitama City Space Theater and a 2-minute drive from Saitama Super Arena
Candeo Hotels Omiya offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Omiya also features laundry facilities and a lift.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Omiya Hotel
Candeo Hotels Omiya Saitama
Candeo Hotels Omiya Hotel Saitama

Candeo Hotels Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1009 reviews
Rating 8 - Good. 304 out of 1009 reviews
Rating 6 - Okay. 90 out of 1009 reviews
Rating 4 - Poor. 36 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
Easy. Staff moved all of luggage to our room before we officially checked in at 9:30 pm. So helpful to store it then move it. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gungor, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

YURIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was my second stay, and I really appreciate that this hotel is one of the newer and more comfortable options in the area. The three-bed room is surprisingly spacious for being so close to a major station, and the beds are very comfortable. The location is excellent, and the spa on the 14th floor is a lovely bonus. There were a few small inconsistencies—like some carpet stains, fluctuating spa temperatures, and mixed interactions with staff—but overall my stay was pleasant. Email response time was a bit slow, but I’m genuinely grateful that they were willing to hold my luggage for several days before check-in. With the front desk tucked away at the back of the 13th floor, the hotel seems set up for minimal staff interaction, which might explain some of the communication delays. Even so, it’s a convenient and comfortable choice, especially for groups who need three real beds rather than a sofa bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa Shuk Han

Stayed 1 night in Nov 2025

8/10 Good

Melissa Shuk Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the layout of room is considered spacious in Japan. Friendly and helpful staffs. We like that the hotel have coin laundry machines with dryer are available. Close to train station, convenient access.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thi Thu Nguyet

Liked: Cleanliness, property conditions & facilities
Nice and clean hotel. The staffs are helpful.
Stayed 4 nights in Nov 2025

6/10 Okay

Lai Yee

Travelled with family and small children
Liked: Cleanliness
Onsen and breakfast were both too crowded and it was a bit overpriced
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Stayed 3 nights in Oct 2025

10/10 Excellent

Destina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great and a beautiful restaurant space. Laundry was convenient and easy to figure out.
Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff were accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 3 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 3 nights in Oct 2025

10/10 Excellent

Tsuru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to sration, convenient for 1 night stay before heading north to Tohoku region. Very quiet, nice Onsen, nice breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Stayed 1 night in Oct 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop-Spa free to use was a feature.
Stayed 1 night in Oct 2025

6/10 Okay

Johanna

Stayed 2 nights in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small and beds were lower than we're use to, but the mattress was comfortable. Quiet room with no street noise. Very quiet room.
Stayed 4 nights in Oct 2025

8/10 Good

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Hakaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Tan

Stayed 6 nights in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are nice and decent size. Staff is friendly. Laundry situation is pretty poor. 4 machines, one of which was broken. Constantly in use with people waiting in the laundry room.
Stayed 11 nights in Aug 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean hotel, elevators are a bit slow
Stayed 2 nights in Aug 2025