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Palace Hotel Omiya

4.0 star property

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Photo gallery for Palace Hotel Omiya

Suite, Non Smoking, City View | 1 bedroom, down duvets, minibar, desk
Banquet hall
Buffet
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Place, Omiya Park
    ‪18 min walk‬
  • Place, Saitama Super Arena
    ‪18 min walk‬
  • Place, Railway Museum
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)

Room options

View all photos for Twin Room, Non Smoking

1 bedroom, down duvets, minibar, desk

Twin Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Corner Double Room, Non Smoking

1 bedroom, down duvets, minibar, desk

Corner Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room with Extra Bed, Non Smoking

1 bedroom, down duvets, minibar, desk

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Single Room, Non Smoking

1 bedroom, down duvets, minibar, desk

Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking

1 bedroom, down duvets, minibar, desk

Double Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room

1 bedroom, down duvets, minibar, desk

Semi Double Room

  • Sleeps 2

View all photos for Palace Suite Non Smoking

Coffee and/or coffee maker

Palace Suite Non Smoking

  • Sleeps 2

View all photos for Royal Suite Non Smoking

1 bedroom, down duvets, minibar, desk

Royal Suite Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, down duvets, minibar, desk

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Corner Double -18.5 Sq.m

1 bedroom, down duvets, minibar, desk

Corner Double -18.5 Sq.m

  • Sleeps 2

View all photos for Four Beds Room Smoking

1 bedroom, down duvets, minibar, desk

Four Beds Room Smoking

  • Sleeps 4

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View | 1 bedroom, down duvets, minibar, desk

Suite, Non Smoking, City View

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking | 1 bedroom, down duvets, minibar, desk

Family Room, 4 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | 1 bedroom, down duvets, minibar, desk

Royal Suite, Non Smoking

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, down duvets, minibar, desk

Deluxe Twin Room, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking (Upper Floor)

1 bedroom, down duvets, minibar, desk

Single Room, Non Smoking (Upper Floor)

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking (Upper Floor)

1 bedroom, down duvets, minibar, desk

Double Room, Non Smoking (Upper Floor)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking, Upper Floor

Corner Double Room, Non Smoking, Upper Floor | 1 bedroom, down duvets, minibar, desk

Corner Double Room, Non Smoking, Upper Floor

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Upper Floor)

1 bedroom, down duvets, minibar, desk

Twin Room, Non Smoking (Upper Floor)

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room Non smoking

1 bedroom, down duvets, minibar, desk

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room Smoking

1 bedroom, down duvets, minibar, desk

Twin Room Smoking

  • Sleeps 2

View all photos for Single Room Non smoking

1 bedroom, down duvets, minibar, desk

Single Room Non smoking

  • Sleeps 1

View all photos for Single Room Smoking

1 bedroom, down duvets, minibar, desk

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Non smoking

1 bedroom, down duvets, minibar, desk

Double Room Non smoking

  • Sleeps 2

View all photos for Double Room Smoking

1 bedroom, down duvets, minibar, desk

Double Room Smoking

  • Sleeps 2

Twin Room With Extra Bed Non Smoking

  • Sleeps 3

View all photos for Corner Double Room-Non-Smoking

1 bedroom, down duvets, minibar, desk

Corner Double Room-Non-Smoking

  • Sleeps 2

View all photos for Corner Double Room-Smoking

1 bedroom, down duvets, minibar, desk

Corner Double Room-Smoking

  • Sleeps 2

View all photos for Semi Double Room Non-Smoking

1 bedroom, down duvets, minibar, desk

Semi Double Room Non-Smoking

  • Sleeps 2

View all photos for Single Room[Non-smoking, Upper Floors]

1 bedroom, down duvets, minibar, desk

Single Room[Non-smoking, Upper Floors]

  • Sleeps 1

View all photos for [Non-smoking, Upper Floors] Double Room

1 bedroom, down duvets, minibar, desk

[Non-smoking, Upper Floors] Double Room

  • Sleeps 2

View all photos for [Non-smoking, Upper Floors] Corner Double Room

1 bedroom, down duvets, minibar, desk

[Non-smoking, Upper Floors] Corner Double Room

  • Sleeps 2

View all photos for [Non-smoking, Upper Floors] Twin Room

1 bedroom, down duvets, minibar, desk

[Non-smoking, Upper Floors] Twin Room

  • Sleeps 3

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About this property

Palace Hotel Omiya

Hotel with 6 restaurants, near Railway Museum
6 restaurants, 2 bars/lounges and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Palace Hotel Omiya offers 204 air-conditioned accommodations with fireplaces and minibars. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palace Hotel Omiya. During your stay, you're just a quick walk from Saitama City Space Theater. You'll find features such as free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy French cuisine at Crown Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests speak favourably about the overall condition of the property and the proximity to public transport
  • Just a 2-minute drive from Saitama Super Arena and a few minutes from Railway Museum
There are 6 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site.

Public spaces have free WiFi. Palace Hotel Omiya also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star Saitama hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Crown Restaurant – This restaurant specialises in French cuisine and serves lunch and dinner.
Parterre – This buffet restaurant serves breakfast, lunch and dinner.
Zuirin – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Keyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Royal Oak – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: JPY 3,600 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3600 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Reviews

Palace Hotel Omiya Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 688 reviews
Rating 8 - Good. 254 out of 688 reviews
Rating 6 - Okay. 62 out of 688 reviews
Rating 4 - Poor. 13 out of 688 reviews
Rating 2 - Terrible. 11 out of 688 reviews

Reviews

8/10 Good

Ahithophel, HARLOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, lovely service. Nice room and amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they always do a great job, very convenient hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Stayed 12 nights in Mar 2025

10/10 Excellent

Lawrence

Great location, great place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Akiko

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff, and rooms with complimentary water and slippers. Only issue was a few areas of the room could use more cleaning. A few surface spaces were dusty and floor needed vacuuming, especially at the air purifier. One set of pajamas also had stains and was yellow compared to the second set of pajamas. Overall, loved my stay and will come back. Very affordable and lovely hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Only about a 5 min walk from the station. Very clean service
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palace…

Great Hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel!!

Nice hotel.. some communication issues with cleaning staff in (I speak Japanese) but nice hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Zaijin

Stayed 4 nights in Jan 2025

10/10 Excellent

LAU KING

Excellent on everything

It's so amazing, really out of my expectation. Everything is good, comfortable and clean. Breakfast is good. Location is good. I must come again in the future if I visit the same city.
Stayed 1 night in Jan 2025

6/10 Okay

Kenichiro

Stayed 1 night in Dec 2024

10/10 Excellent

chizuko

Stayed 1 night in Dec 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location is good, near to train station. However the bed is not comfortable. Too soft.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for ding and transportation.
Stayed 1 night in Oct 2024

6/10 Okay

Hiromi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a great hotel and convenience

Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Stayed 3 nights in Oct 2024

6/10 Okay

Aya

Stayed 3 nights in Oct 2024

10/10 Excellent

K

Very good.

Nice room in a very convenient location, close to the railway station and restaurants.
Stayed 3 nights in Oct 2024