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THE MARK GRAND HOTEL

3.0 star property

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Photo gallery for THE MARK GRAND HOTEL

Gym
2 indoor pools
Exterior
Reception
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Spa
  • Pool

Explore the area

View in a map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    ‪8 min walk‬
  • Omiya Park
    ‪4 min drive‬
  • Railway Museum
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout curtains

Traditional Room, Non Smoking (Check out time: 10:00)

  • 44 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Check out time: 10:00)

Double Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Check out time: 10:00)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking (Check out time: 10:00)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking (Check out time: 10:00)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Check out time: 10:00)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Single Room, Non Smoking (Check out time: 10:00)

Standard Single Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (Check out time: 10:00)

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

THE MARK GRAND HOTEL

Hot springs hotel connected to a shopping centre in Saitama with 2 restaurants
This hotel features 2 restaurants, 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 indoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Central Wellness Club. The spa is equipped with a sauna. The spa is open selected days. There are hot springs/mineral springs on site.
With your stay at THE MARK GRAND HOTEL, you're connected to a shopping centre and just a quick walk from Keyaki Hiroba. Enjoy features like free WiFi in public areas, plus 2 indoor pools and 2 restaurants.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Japanese cuisine while dining at 日本料理 秋ヶ瀬
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the 3 hot tubs
  • Treat yourself with a visit to the full-service spa
  • Amenities include 6 meeting rooms, conference space and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes by foot from Saitama Super Arena and a 4-minute drive from Omiya Park
THE MARK GRAND HOTEL offers its guests a full-service spa, 2 indoor swimming pools, and 3 hot tubs along with a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4489 square feet (417 square metres) and includes conference space. The business-friendly THE MARK GRAND HOTEL also features spa services and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
日本料理 秋ヶ瀬 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required.
Sereno – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 18 2025 (dates subject to change):
  • Hot springs
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama