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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Reception
Lobby sitting area
Free daily continental breakfast
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪14 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(167 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3

View all photos for King Room with Bar

Premium bedding, in-room safe, desk, laptop workspace

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

Premium bedding, in-room safe, desk, laptop workspace

King Studio

  • Sleeps 3

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Along with an indoor pool, this smoke-free hotel has a fitness centre and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, Access to hot tub and a business centre. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with a safe and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Rose Wagner Performing Arts Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the spaciousness and comfy beds to the cleanliness and overall comfort
  • Within a 15-minute walk of Salt Palace Convention Center and Delta Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 9:00 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2485 out of 3462 reviews
Rating 8 - Good. 660 out of 3462 reviews
Rating 6 - Okay. 213 out of 3462 reviews
Rating 4 - Poor. 63 out of 3462 reviews
Rating 2 - Terrible. 41 out of 3462 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Lorie

Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mateusz, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marjle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very good breakfast !
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Stayed 1 night in Sep 2025

6/10 Okay

Trinh

Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding breakfast! Very nice rooms. Great staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

maci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for making sure I made it to the airport in time!
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 2 nights in Aug 2025

2/10 Terrible

Janet, Pembroke Pines

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff that received us were very welcoming; however, the facilities are desperately in need to maintenance and upgrade. The elevator and hallways had a smell of mold and old carpet. Needs some touch up for sure.
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Stay away from end rooms

The hotel itself is ok, the rooms were good size, but we were in room 401 which looked out over the McDonalds and the road noise was horrible. We were there on Labor Day and there were cars racing all night long.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Phu

Nice and clean. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2025

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyler

Stayed 2 nights in Aug 2025

10/10 Excellent

Xuemei

Stayed 1 night in Aug 2025

10/10 Excellent

Margaret, Heber City

Stayed 1 night in Aug 2025

4/10 Poor

Mario

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
We travel with out kitty. I called the property in advance to confirm they accepted CATS and they said they did. When I got there they told me they only accept dogs, and after I complained they changed my reserved room for a cheap, stinky room, and commented I was LUCKY they had this pet room available. I cancelled all my future reservations with this hotel and will never stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2025