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Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Indoor spa tub
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | 1 bedroom, pillow-top beds, individually furnished, desk
1 bedroom, pillow-top beds, individually furnished, desk
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Salt Palace Convention Center
    ‪10 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | 1 bedroom, pillow-top beds, individually furnished, desk

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(127 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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  • Breakfast included
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4.5 out of 5, Wonderful, 2,665 reviews
The price is CHF 78
includes taxes & fees
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About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and free airport shuttle
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Crystal Inn Hotel & Suites West Valley City. During your stay, you're just a quick walk from Hale Center Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 11 minutes by car from Delta Center and 12 minutes from Salt Palace Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites West Valley City offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1259 out of 1893 reviews
Rating 8 - Good. 416 out of 1893 reviews
Rating 6 - Okay. 123 out of 1893 reviews
Rating 4 - Poor. 49 out of 1893 reviews
Rating 2 - Terrible. 46 out of 1893 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very clean. Great breakfast. Great Service. Convenient location. I would stay here again.
Stayed 5 nights in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were particularly spacious and the amenities were good.
Stayed 1 night in Jul 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

8/10 Good

Hap

Stayed 3 nights in Jun 2025

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness
Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Will stay again.
Stayed 1 night in Jun 2025

8/10 Good

Lisa, Richfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable beds. Right sink was gross, had clog and old yucky whiskers came up. Reported it as we were leaving next morning. We checked in at 10 pm ish so did not want to deal with maintenance that late or a room switch. Got vip package of water and tootsie rolls for one person. Asked for second bottle, clerk said no we don't do that, its one pkg per toom, but she let me grab second bottle from c store. Breakfast was very good.
Stayed 1 night in Jun 2025

8/10 Good

Venkata

Stayed 1 night in Jun 2025

8/10 Good

Christy

Travelled with family
Everything was great. Hotel had a smell, hot tub was dirty and bed was very uncomfortable other than that everything was good..
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna, Hurricane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

It was clean and spacious. I was surprised at how nice it was for the proce we paid. The breakfast was pretty good too!
Stayed 1 night in Jun 2025

10/10 Excellent

Holli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and the staff, and have stayed here a few times.
Stayed 1 night in May 2025

10/10 Excellent

Chia-Chun, Tainan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff is kind and rapid respose to questions.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great everytime 😋
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. I was staying due to a surgery I was having near by. They were so kindand made me feel at ease.
Stayed 2 nights in Jun 2025

8/10 Good

Gim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining area a bit crowded for a wheelchair. Hashbrowns needed to be cooked more (to be browned). Juice drinks tasted watered down.
Stayed 1 night in Jun 2025

10/10 Excellent

Omkar

Stayed 1 night in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The staff is friendly and the room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Quoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Nice location with convenient parking. Decent breakfast served on real dishes.
Stayed 1 night in Jun 2025

10/10 Excellent

Annika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place and friendly staff, perfect for what we needed for the weekend!!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, nice location from fwy. But at 9:30pm I was awakened by fire alarm . No idea what happened. Breakfast was good. Staff friendly. Hair in sheets.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had great water presure. The makeup cloth was a nice touch. The bed was very comfortable.
Stayed 1 night in Jun 2025