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Holiday Inn Express Hotel and Suites West Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites West Valley by IHG

Indoor pool
Exterior
Lobby sitting area
Exterior
Free daily on-the-go breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
3036 S Decker Lake Drive, West Valley City, UT, 84119
  • Place, Maverik Center
    ‪3 min walk‬
  • Place, Delta Center
    ‪9 min drive‬
  • Place, Salt Palace Convention Center
    ‪9 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.0 out of 10
Very good
(24 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(61 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Express Hotel and Suites West Valley by IHG

Family-friendly hotel with free water park access and free breakfast
This smoke-free hotel features free water park access, an indoor pool and a 24-hour fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a children's pool.
Holiday Inn Express Hotel and Suites West Valley by IHG offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness centre.

Guests aged under 14 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel and Suites West Valley by IHG. During your stay, you're just a quick walk from Maverik Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from Salt Palace Convention Center and 11 minutes from Delta Center
  • Pets welcome for a fee
Holiday Inn Express Hotel and Suites West Valley by IHG offers its guests a complimentary water park, a waterslide, and an indoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly Holiday Inn Express Hotel and Suites West Valley by IHG. Self parking is free.

This West Valley City hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel West Valley
Holiday Inn Express West Valley
Holiday Inn Express Hotel West Valley West Valley City
Holiday Inn Express West Valley West Valley City
Holiday Inn Express Hotel Suites West Valley
Inn Express West Valley
Holiday Inn Express Hotel Suites West Valley
Holiday Inn Express Hotel Suites West Valley by IHG
Holiday Inn Express Hotel Suites West Valley an IHG Hotel
"Holiday Inn Express Hotel Suites West Valley an IHG Hotel"
Holiday Inn Express Hotel and Suites West Valley by IHG Hotel

Reviews

Holiday Inn Express Hotel and Suites West Valley by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 1012 reviews
Rating 8 - Good. 224 out of 1012 reviews
Rating 6 - Okay. 111 out of 1012 reviews
Rating 4 - Poor. 79 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

Reviews

10/10 Excellent

Bethany

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place if you havent made up your mind, let this be the review to let you know this is the place you want to be!!! Free breakfast buffet, gym, waterpark with reall giant water slide.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor water park was a hit with the kids.
Stayed 1 night in Jun 2025

8/10 Good

DeAnn

Stayed 1 night in Jun 2025

10/10 Excellent

Marco

Stayed 1 night in Jun 2025

8/10 Good

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was fun for my son.
Stayed 1 night in Jun 2025

10/10 Excellent

Donovan

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was nice and the pool.area is fun
Stayed 1 night in Jun 2025

6/10 Okay

Jerrijean

Stayed 6 nights in Jun 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the Maverick center and only a 15 minute drive to downtown SLC. Not really within walking distance of any restaurants. free parking for a vehicle.
Stayed 2 nights in Apr 2025

6/10 Okay

Kelsey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We reserved this location due to the water slide and kiddy park, we were not informed that the slide was open ONLY on the weekends…. Nothing on the booking website or any mention when we checked in. Cleanliness was mediocre at best. Beds were some of the most uncomfortable beds we have stayed in. My opinion: save your money for a different hotel
Stayed 2 nights in May 2025

8/10 Good

Brandi

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at lots and lots of hotels. This was 5 stars for families at a 3 star price. The breakfast was great, even the kids ate. The little water park was fantastic. The staff was excellent. The bed was excellent. The room size and fridge etc where all great.
Stayed 1 night in May 2025

10/10 Excellent

dustin

Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a clean room!
Stayed 1 night in May 2025

8/10 Good

Leigh

Stayed 2 nights in May 2025

8/10 Good

Johna

Stayed 1 night in May 2025

8/10 Good

Celeste

Travelled with family
Liked: Cleanliness
.
Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
W hotel
Stayed 1 night in May 2025

4/10 Poor

Mary

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The pool and breakfast was good as always however our room wasnt the cleaniest upon arrival. The light bulb for the lamp nesr the bed was on the table insread of screwed in. There was pieces of food left on the desk and floor from precious guest and i mean big chunks and the worst part was the beds were so uncomfortable. They were so hard and we've stayed here before in a room where the bed wasn't like this so now i know not all rooms are the same comfort wise. Once I got my room key we made our way to our room and they didnt work soni had tongonback downstairs and it the front desk clerk took a long while to come out from the back.
Stayed 1 night in May 2025

10/10 Excellent

Jiefei

Stayed 1 night in May 2025

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
They allowed us to check in a bit early, which was so great! Bathroom ceiling light is out and hand soap dispenser is coming off the wall.
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Check in was great but when we got to our room we got all unpacked and started to put some things away in the fridge and realized there was leftover food in the fridge from whoever stayed before us. It smelled and made the whole room smell. I went to call and the phone doesn’t work and bathroom door doesn’t lock. Went down and told them it was by the door and what happened. They offered to change rooms but not to fix the issues or anything else. Also they did not come get the food we swam for 3 hours and it was still by the door smelly when we got back so I had to go down again
Stayed 1 night in May 2025

6/10 Okay

Alfredo

Stayed 2 nights in May 2025

10/10 Excellent

chris, Sugar Grove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Everyone was friendly and went out of their way to accommodate my early arrival.
Stayed 2 nights in May 2025