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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Front of property
Free self-parking
Breakfast area
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Place, Temple Square
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business centre, 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 202 out of 1010 reviews
Rating 8 - Good. 180 out of 1010 reviews
Rating 6 - Okay. 219 out of 1010 reviews
Rating 4 - Poor. 166 out of 1010 reviews
Rating 2 - Terrible. 243 out of 1010 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Jerry

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

huong

Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Disliked: Cleanliness
I wound up not staying here because somebody tried to force there way into my hotel room. I got scared and ran away.
Stayed 1 night in Aug 2025

2/10 Terrible

Tammy

Disliked: Property conditions & facilities
My first room I was given, the bathroom was disgusting. The shower didn't even have a faucet. The inside of the shower was falling apart. I would love to attach some photos. That being said, The mint shift front desk worker gave me a much better room! He apologized and i really appreciated that.
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were friendly and helpful. Thoroughly enjoyed our stay. Would recommend and stay again.
Stayed 1 night in Jul 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was uncomfortable. The area is full of homless. The staff are rude.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the Price. A/C worked great. Good water pressure. Would stay again. Room 207.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Lemme preface this by saying that I have fairly low standards and at the end of the day, I don't really read bad reviews. I just want a bed to sleep in. Just gonna be honest about what I noticed: The beds and pillows are pretty hard. The bathrooms have everything you need but are kinda old and there was hair in the shower. There was also hair on the bed. There's an iron but no ironing board. The fridge didn't work and was stinky (specifically in 219) and the guy said he'd call maintenance but they never came. On the website they advertise free breakfast and a pool but there are neither, at least as of July 2025. The elevator makes funky noises but works - we still used the stairs. Could've been a personal issue but my card kept getting deactivated and we kept going back for more cards. The ice machine works, yay! It's downtown which means you're minutes from major restaurants, coffee shops, malls, etc. The AC makes rickety noises but works GREAT. Some sketchy people in the area. They didn't necessarily look threatening but I wouldn't walk around at night. General tip: Mormon 4th of July is on July 23rd I guess? Lots of fireworks from 10p-12a. Overall, it did the job but maybe not worth the 70/night. It's up to you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ying Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little motel, clean rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
It would have been good to know that they require a $100 CASH deposit, so we could have been prepared. The room needs lots of repairs, but the bed was comfortable and we slept well. Also, the info pictured a pool, but they told us no pool and had not been for a long time. That was VERY disappointing.
Stayed 1 night in Jul 2025

6/10 Okay

Miranda

Disliked: Cleanliness, property conditions & facilities
The room was
Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Room did no look anything like the picture. Bathroom floor had sticky stuff on it, garbage behind the fridge. The walls were dirty and so was the carpet. Wasn’t worth the money I had to pay for it.
Stayed 1 night in Jul 2025

6/10 Okay

Troy

Liked: Cleanliness
So, to start, unexpected fees. $30 early check in, and a $100 deposit that wasn't mentioned until at check in, cash only
Stayed 1 night in Jul 2025

2/10 Terrible

Nina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is run down property; no one gives any attention to the cleaning; toilet broken; carpet dirty. The hotel also needed renovation from lobby to room. It needs totally gut. The only thing is it is so closer to downtown. You pay what you get.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Travelled with family

NICE ROOM OLD HOTEL

Room was nice and comfortable the hotel is old and elevator was scary. Employees were nice and helpful.would stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 5 nights in Jul 2025

6/10 Okay

Asadullah

Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Amable atención del joven de recepcion..la habitacion es sencilla pero limpia y cómoda acorde al precio y con buena ubicación...cuando quise salir a caminar habia una persona agresiva rondando la propiedad..vi ratas afuera del edificio x recepcion
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Ayla M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jul 2025