The Passenger, a Tribute Portfolio Hotel

4.5 star property

Choose dates to view prices

Photo gallery for The Passenger, a Tribute Portfolio Hotel

Meeting facility
Exterior
Daily buffet breakfast (EUR 25 per person)
View from property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Europastrasse 10, Salzburg, 5020
  • Place, Europark Shopping Center
    ‪3 min walk‬
  • Place, Salzburgarena
    ‪2 min drive‬
  • Place, Messezentrum Salzburg Exhibition Center
    ‪3 min drive‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪4 min drive‬

Room options

Deluxe Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Valley View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Passenger, a Tribute Portfolio Hotel

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, self parking and dry cleaning.
The Passenger, a Tribute Portfolio Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. This Salzburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at The Passenger, a Tribute Portfolio Hotel, you're just a quick walk from Europark Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 7 meeting rooms, a car charging station and multilingual staff
  • On-site recreation includes a gym and a sauna
  • 6 minutes by car from Mirabell Palace and 7 minutes from Salzburg Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Passenger, a Tribute Portfolio Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the luxury The Passenger, a Tribute Portfolio Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Salzburg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Passenger Restaurant – On-site restaurant.
The Passenger Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Passenger Bar
  • The Passenger Restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 39 per room, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 39 per room, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tribute Portfolio Hotel The Passenger
The Passenger, a Tribute Portfolio Hotel Hotel
The Passenger, a Tribute Portfolio Hotel Salzburg
The Passenger, a Tribute Portfolio Hotel Hotel Salzburg

The Passenger, a Tribute Portfolio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 92 reviews
Rating 8 - Good. 19 out of 92 reviews
Rating 6 - Okay. 3 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Jan 2026

2/10 Terrible

Rebekah

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was very clean and well equipped unfortunately a receptionist started the whole stay off on a terrible note. When you enter a hotel lobby with a suitcase I think anyone can deduce you most likely want to check in but the man who I approached seems to be baffled by the idea of people checking in. After I asked twice to check in, he walked off without explanation. Not the welcome anyone would want. The location of the hotel and the room was good and would stay again but would not expect a warm welcome.
Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
clean room, very modern
Stayed 3 nights in Dec 2025

10/10 Excellent

Ty

The gym was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast and very comfortable room. Near Europark.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanshika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luxury stay
Stayed 1 night in Dec 2025

10/10 Excellent

Albert Norman

Liked: Cleanliness, property conditions & facilities
Fantastic staff, beautiful room and great gym
Stayed 1 night in Dec 2025

10/10 Excellent

Felecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 8 nights. The room was clean! So, I’m almost always a return customer to a hotel when I’m in a clean breathable room. There was no carpet, so I did not have to deal with allergy issues. I also loved the hot showers, and the hotel does not skimp on heat in cool months. It was always toasty when walking onto the floor where my room was situated. I would have given staff a 5 but they didn’t all seem to go through the same training. …most staff were warm and extremely helpful (especially the woman who checked me in and the gentleman who checked me out) but twice I asked a question at reception and was met with short responses. Hope management takes note. I would definitely choose this hotel again.
Nice view of the mountains
Stayed 8 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Not even a year old yet!
Stayed 3 nights in Oct 2025

10/10 Excellent

Colleen

Liked: Property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Treanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel, bar none, are of the best I have ever encountered. Farhad was exceptional. The other desk people were amazing, too. So helpful! The hotel is lucky to have such amazing guest services staff. Definitely recommend!
Stayed 1 night in Oct 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very modern great bathroom with heated floor at night and very quiet! GYM was ridiculously high end with everything you need. Down side for me was the pillows and the area was a little industrial but there was a big shopping mall across the road which was very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ali

Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty far from old and new downtown, but lesser price too. Rooms were very small. Ahmed was very helpful at the front desk.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Ralf

Travelled with group
Liked: Amenities
Very modern, architecturally unique. Very clean. Comfortable. Staff on front desk at check in and check out very professional and helpful. Beautiful view from patios. Would stay again and would recommend to others.
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Public transportation in walking distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Excellent option to visit salzburg, people are very capability on give you quick solution to your requests. Very good costumer service.
Stayed 5 nights in Sep 2025

2/10 Terrible

YiFan, Scarborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was super slow in checking in
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowledgeable and friendly employees.
Stayed 2 nights in Aug 2025

8/10 Good

Ha

Stayed 10 nights in Aug 2025

10/10 Excellent

Annie

Stayed 2 nights in Aug 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location

Lovely hotel, modern and clean. Great location for bus into the city
Stayed 2 nights in Aug 2025