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Hampton Inn & Suites San Antonio Northwest/Medical Center

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Exterior
Free daily buffet breakfast
Reception
Reception
In-room safe, desk, laptop workspace, blackout curtains

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11426 IH 10 W, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪12 min walk‬
  • The Shops of La Cantera
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

King, Studio, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(46 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Suburban hotel with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites San Antonio Northwest/Medical Center gets good marks from our customers. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 13 minutes by foot from USAA Corporate Office Headquarters and a 5-minute drive from University of Texas at San Antonio
  • Cats and dogs welcome for a fee
Hampton Inn & Suites San Antonio Northwest/Medical Center offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites San Antonio Northwest/Medical Center. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 595 out of 1035 reviews
Rating 8 - Good. 183 out of 1035 reviews
Rating 6 - Okay. 117 out of 1035 reviews
Rating 4 - Poor. 62 out of 1035 reviews
Rating 2 - Terrible. 78 out of 1035 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Tejal H

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had booked a king studio and the staff behind the counter gave me 2 queen beds room. I went to my room which was on the 4th floor and was surprised that they gave me the wrong room. When I went back to the check in counter the guy tells me they are completely booked and that’s all they have left. He did not even advise me that in the first place when I checked in that he is giving me a different room. Had a bad experience with that hotel. Bad service.
Stayed 1 night in Apr 2025

4/10 Poor

Angel, HOUSTON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very unwelcoming and rude. Breakfast was not properly staffed and causes shortages on food with a full hotel. Breakfast area was dirty as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
General good. Hearing sounds from other rooms is annoying.
Stayed 1 night in Apr 2025

10/10 Excellent

Mandeep

Liked: Staff & service, property conditions & facilities
Staff was very helpful. Great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Edith, odessa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the front desk told them my room smells horrible like pee mold and humidity asked for another room they didn’t have I had to open window slept with a personal blanket on my face!! Horrible experience! All they did was spray febrezze
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great service ,love the rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Love the location and indoor pool. Excellent breakfast choices. The roo. We had was a converted handicapoed room. The setup did not make sense and was awkward
Stayed 1 night in Mar 2025

10/10 Excellent

Charmira

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Sheila Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2025

6/10 Okay

Blasa

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here because it has an indoor pool. Upon arrival I asked front seat if the pool was clean she said yes. But that was not the case. I went for sorting break w my kids and water was super dirty you could not even see our hands or feet in the water. So filthy. We didn’t end up swimming . It was nasty dirty water.
Stayed 1 night in Mar 2025

2/10 Terrible

Jade

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Save your money, or spend a little more for a different hotel. This one is NOT worth it. I could hear every noise neighboring rooms made, the hall light was shining brightly through the large seam in the door, the photos of the pool were not from this hotel, the pool water was DIRTY and foggy- we couldn't see our feet. There was no hot tub, and there were hairs on the shower walls in our room. The fridge was wet inside. Overall bad experience. The breakfast was cold and many trays were empty already by 8:45. If you want a vacations, this stay won't be a relaxing one.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This place has become my favorite in San Antonio. It’s clean and quiet. Indoor poor. Breakfast is ok and staff is always super nice. It’s close to the highway and some fast food spots around. I recommend this place as a husband and father of 2.
Stayed 1 night in Mar 2025

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
AC in the room was noisy. And the pool was horrible. The whole first floor smelled like chlorine. The room was comfortable and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mercedes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Easy to get to six flags and shopping centers. The staff was so kind and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical Center

I’m a bed snob and this room had a very comfortable bed. What else is there? Little noisy with kids playing upstairs during spring break but it is what it is. I’d stay again if I needed to be in the area
Stayed 1 night in Mar 2025

6/10 Okay

Brooke, Bedford

Travelled with family
Liked: Property conditions & facilities
There was hair in my shower. I tried to get a room near my family and they couldn't do it. Would stay somewhere else next time.
Stayed 2 nights in Mar 2025

8/10 Good

brittany

Stayed 1 night in Mar 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blessed

Comfortable, clean and breakfast was great! Felt safe and near restaurants.
Stayed 2 nights in Mar 2025