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Hilton Palacio Del Rio

4.0 star property

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Photo gallery for Hilton Palacio Del Rio

Enter a refined space with a grand entrance, ornate archway, and elegant chandeliers.
Relax by the pool, surrounded by lounge chairs and a stunning city view.
Enjoy stunning views of the city from your balcony overlooking a sports complex and lush green spaces.
Dine under the stars with a clear view of the pool from our outdoor patio.
Surrounded by lush tropical plants and a serene water feature, this contemporary building offers a tranquil retreat.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪2 min walk‬
  • Alamo
    ‪5 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

1 bedroom, premium bedding, in-room safe, desk

Standard Two Doubles

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

1 bedroom, premium bedding, in-room safe, desk

Riverview Two Doubles

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

1 bedroom, premium bedding, in-room safe, desk

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | 1 bedroom, premium bedding, in-room safe, desk

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

1 bedroom, premium bedding, in-room safe, desk

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

1 bedroom, premium bedding, in-room safe, desk

Standard King

9.4 out of 10
Exceptional
(31 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

1 bedroom, premium bedding, in-room safe, desk

Riverview King

9.2 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

1 bedroom, premium bedding, in-room safe, desk

One King Accessible With Bath Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Palacio Del Rio

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Palacio Del Rio. During your stay, you're just a quick walk from River Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Shops at Rivercenter and River Walk
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Coffee Cupboard – On-site coffee shop.
Rincon Alegre – This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults and USD 12.00 to 25.00 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1004 reviews
Rating 8 - Good. 169 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet hotel this is not the place! The construction in front of the hotel is so loud they start 6am and go into the evening. There was terrible loud hammering in the floor above as well that made it hard to sleep. The location is great though right on the riverwalk near so many fun places! The staff is very friendly, rooms are spacious and clean! Hope next time I go the construction is finished.
Stayed 5 nights in Apr 2025

6/10 Okay

Rebecca M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and centrally located. The only issue was the construction next door which began at 5 am! Wish I knew this ahead of time. 👎
Stayed 4 nights in Apr 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, great location, street construction in front of hotel means valet retrieval take a little longer than usual.
Stayed 3 nights in Apr 2025

10/10 Excellent

Che, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAza
Stayed 1 night in Apr 2025

8/10 Good

Ruth, Goliad

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled building was very clean and within walking distance to River walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful!!!! Friendly and helpful. Ernest was THE BEST!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas O.

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful place to stay with excellent staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One if the Greatest places to stay in San Antonio.
Stayed 1 night in Mar 2025

8/10 Good

BRANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Monica, Tomball

Stayed 1 night in Mar 2025

10/10 Excellent

Marquita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Mar 2025

4/10 Poor

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mini fridge was broken, mold in bathroom, shower head sprayed straight across the bathtub and prayed outside the curtain.
Stayed 1 night in Mar 2025

6/10 Okay

Ezra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was easy, the room was nice. There was construction going on somewhere in the hotel and it was very loud in our room from around 8 or 9 in the morning until almost 5 or 6 in the afternoon. Sawing, hammering, banging, knocking, it made it difficult to discern whether or not housekeeping was at the door or it was just more noise from whatever room they were working on/in. The bathroom door's lock was broken which, fortunately, wasn't an issue but was dissapointing considering the price for the room. The only available parking was a 5 - 6 minute walk from the hotel which costs $35 after a certain time frame. Valet was an option but i opted out of that. The construction going on around the building made navigating difficult in a vehicle but i know thats not really the hotels fault. The 100 dollar nightly "incedental" fee, that will supposably be refunded, was a surprise but as long as i get it back there's no problem. The main issue was the constant construction noises throughout the day. It sounded like it was either the room above us or next door and was very annoying and made relaxing in the room near impossible to do during the daytime hours.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like royalty the whole time. Kid free and lots of fun!
Stayed 2 nights in Mar 2025

8/10 Good

Vernard

Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel, very close to all the places we came to visit
Stayed 1 night in Mar 2025

10/10 Excellent

Eugenio

Stayed 1 night in Mar 2025

2/10 Terrible

John

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was a pretty rough stay for the price point. We typically stay at the Contessa but I thought we'd try something different this stay. With the deposit, our King Riverview was approximately $500 without the valet cost. With this, we expected much more that what we received. Saturday night we came back late for relaxation, and the television didn't work. We called the front desk and they sent an engineer who couldn't fix it (he was extremely kind and respectful) and we ended up moving rooms. However the room we switched to was a room with two double beds, but the TV worked. We had dinner, relaxed and decided to make the best of it. At 8am, a LOUD BANGING AND SCRAPING noise starts in the room/area above us. This was not general housekeeping noise, this was a very very loud construction noise. So loud we could feel the banging in the walls. We could barely hold a conversation it was so loud. We decided to get up, shower and make the best of the day. At this point we found out our shower had minimal water pressure and the temperature was tepid at best. Now I am not one to complain but I think it's fairly obvious how anyone could be frustrated by this situation. When we were checking out, the lady at the desk said she would discount the room rate to the double instead of the king, but that has yet to be processed on my card. At this point, all charges to my credit card show $600 for a very very disappointing stay at this hotel. My advice is to find lodging elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This will be my go to hotel for the Riverwalk

Although because of construction it was slightly difficult to get to (not their fault) check in was smooth, our stay was great and I have no complaints. Everything was clean and the shower worked well. I’d say the only small annoying thing was the people who kept trying to give me extra Hilton Honors Rewards by most likely selling me stuff or tickets multiple times a day when we’d walk towards the exit or to our room. I know it’s their job but 2-3x a day was a smidge excessive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the river walk!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in for a concert and had a great experience. Everyone was very friendly and helpful. Even with it being a Saturday and construction right in front of hotel took no time to get my car and valet was very nice. Perfect location with everything so close by. Would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No River Walk Mud in this Hotel! Clean like Alamo

No downstream Hotel. Alot of history on this hotel built in 1968 awaiting the World's Fair, Hemisphere 68. Built in 202 days. a record for this 21 story lodging. Conrad Hilton even poured the first bucket of concrete .
View of River Walk. Look up to your hotel room.
Looking from hotel balcony
Stayed 2 nights in Mar 2025