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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Property preview
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Market Square
    ‪8 min walk‬
  • Place, Henry B. González Convention Center
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(46 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, premium bedding, desk, blackout curtains

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(36 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn San Antonio - Riverwalk by IHG's great location. During your stay, you're just a quick walk from River Walk. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Windows on the River
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from San Antonio Majestic Theater and Aztec Theater
Holiday Inn San Antonio - Riverwalk by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk by IHG. For a fee, parking is available.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Windows on the River – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.95 per person
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 602 out of 1087 reviews
Rating 8 - Good. 215 out of 1087 reviews
Rating 6 - Okay. 134 out of 1087 reviews
Rating 4 - Poor. 77 out of 1087 reviews
Rating 2 - Terrible. 59 out of 1087 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JUANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back again
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to River Walk and all San Antonio has to offer. Excellent value.
Stayed 1 night in Jul 2025

4/10 Poor

Monica

No carts for luggage. I had to make 2 trips from level 4 garage to 21st floor to get our luggage. They charged my card for my room that had already been paid for by my son. That maxed out my card and left with me with very little cash to travel back to West Texas with. I had planned to stay and shop and go to lunch but it ruined my plan and stressed me out that they maxed my card by the room charge and i still had to get home with no funds on my card. And again no carts when checking out. I advised them that i was traveling alone with my disabled daughter and I could not make two trips again to take my luggage back to my car and I felt dismissed, like, oh well..customer service is definitely lacking at that facility. They are supposed to be in the hospitality business. Still waiting for a refund, at this point I feel like my son should get some reimbursement as well, as this caused stress on him as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Jun 2025

10/10 Excellent

Yarely

Stayed 4 nights in Jul 2025

10/10 Excellent

Barry

Stayed 1 night in Jun 2025

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The posting had that the hotel had a pool. Booked here with that amenity as a priority. Turns out it has been in remodel for months.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Esther, South Andros

Stayed 2 nights in Jul 2025

8/10 Good

Olivia

Stayed 2 nights in Jul 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in was great. Got to room, notice a little water on floor. Called front desk, maintenance came out with in minutes. They noticed a small leak coming from wall feom the bad rain. They quickely got us to another room. Next morning manager offered us breakfast buffet for 5. Very please. Very clean and friendly staff. Will book this hotel again when we make it back to river walk San Antonio. Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Mirna, mcallen

Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness
Everything okay
Stayed 2 nights in May 2025

10/10 Excellent

hershel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Felicitas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Upset because we were not advised the pool was under construction. It would have been nice to know before booking. Hotel is clean. Friendly customer service. A/C could be cooler.
Stayed 2 nights in Jul 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The staff was very friendly. The hotel was clean. The best part was it was right on the Riverwalk. Had a little issues with parking even after I paid for it. I would definitely stay there again
Stayed 2 nights in Jun 2025

10/10 Excellent

Orlando

Stayed 1 night in Jun 2025

10/10 Excellent

vilma

Liked: Cleanliness, property conditions & facilities
Upon arrival, i was told i didnt have a reservation. They couldn’t find it.A manger-staff was able to find my reservation after I had reserved through a third party. Stay was pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

Abby

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

blayne

Travelled with family
Liked: Staff & service, property conditions & facilities
Property was dirty. Elevators were dirty and bathroom was not clean.
Stayed 1 night in Jun 2025

10/10 Excellent

ricky

Liked: Amenities
Close to everything.
Stayed 2 nights in Jun 2025