Hyatt Place San Antonio–North/Stone Oak

3.0 star property

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Photo gallery for Hyatt Place San Antonio–North/Stone Oak

Terrace/patio
Exterior
Pool
Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1610 E Sonterra Blvd, San Antonio, TX, 78258
  • Place, Methodist Hospital Stone Oak
    ‪10 min walk‬
  • Place, North Star Mall
    ‪9 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪12 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(96 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(51 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(23 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place San Antonio–North/Stone Oak

Hotel in San Antonio with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Hyatt Place San Antonio–North/Stone Oak offers 126 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. 42-inch flat-screen televisions come with pay-per-view films.

Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The breakfast at Hyatt Place San Antonio–North/Stone Oak gets high marks from our customers. During your stay, you're just a quick walk from Methodist Hospital Stone Oak. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from North Star Mall and 11 minutes from The Rim Shopping Center
  • Dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and concierge services are also featured at the business-friendly Hyatt Place San Antonio–North/Stone Oak. Self parking is free.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8.00 for adults and from USD 8.00 for children
  • Pet fee: USD 75 per pet, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place N Stone Oak
Hyatt Place N Stone Oak Hotel
Hyatt Place N Stone Oak Hotel San Antonio
Hyatt Place San Antonio N Stone Oak
Hyatt Place Stone Oak
Hyatt Place San Antonio North/Stone Oak Hotel
Hyatt Place North/Stone Oak Hotel
Hyatt Place San Antonio North/Stone Oak
Hyatt Place North/Stone Oak
Hyatt Antonio–north Stone Oak
Hyatt Place San Antonio–North/Stone Oak Hotel
Hyatt Place San Antonio–North/Stone Oak San Antonio
Hyatt Place San Antonio–North/Stone Oak Hotel San Antonio

Hyatt Place San Antonio–North/Stone Oak Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth, Fredericksburg

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the hospital. The room fit our special needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! The beds are very comfortable and parking is very easy/convenient. I will definitely stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Farooq Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt liked the wash basin outside the bathroom door. Very inconvenient with kids.
Stayed 1 night in Jul 2025

2/10 Terrible

Yessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Jun 2025

10/10 Excellent

Arun

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
The Property was clean, and the Staff was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Mugdha

Disliked: Staff & service, property conditions & facilities
The AC made alot of constant noise
Stayed 1 night in Jun 2025

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was Great and room was clean and spacious
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Terrible Layout and not dog friendly

Overpriced with basic amenities. The pool was tiny, as well. Staff never informed me that the breakfast wasn’t complimentary, despite what their website says. They also were not upfront about the pet cleaning cost. They hardly have ANY snacks or drinks to offer customers. The beds were so soft my back hurt for both days of being there. To think I was exciting to get away from home, but I was just missing my bed. There wasn’t any bags in trash bins or a bag to carry out dirty laundry. Things are changing because I thought this was all standard. Another huge odd aspect is no vanity in ANY bathroom at the Hyatt. So, you get no privacy when doing hygiene routine. I asked nicely to switch to a different room, and I didn’t really expect to be able to. They did say of course no problem and they would call me when one is ready. Big surprise, 3 hours flew by with NO communication back. Funny because the moment my dog started to bark, they sure did call me right away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and family friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Immanuel

Business traveller
Liked: Cleanliness
Disliked: Amenities
3.5/5 stars
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and clean. I was sad to see that unless you are a Hyatt member you don’t get water bottles for your room or breakfast without a fee. These things used to be included. Other than that, the service was good and I was pleased.
Stayed 1 night in Jun 2025

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Close to my family. Always stay here when we come to SA
Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Travelled with family
Disliked: Staff & service

Disappointing

Do NOT stay at this hotel . Tragically, our truck was broken into along with five other vehicles on the same night. When we spoke to the manager, we were even more disappointed to discover that she was careless. She claimed that they had security, but we never saw any security personnel at night. There were nights when we arrived early and others when we arrived late, and no one was out there, how can they break into 5 vehicles when there is a security according to hotel management. To make matters worse, they shattered our window, and we had to pay to get it fixed promptly since it was our only vehicle that allowed us to move around at that time
Stayed 4 nights in Jun 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is had a nice room paid a nice price. Had no microwave.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice, front desk and General Manager was great
Stayed 3 nights in May 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you pay what we paid for the room you should had a complimentary breakfast. There was no microwave in the room. As we checked out we asked about that and I said that you had to ask for a microwave. It should always be a microwave in a room. Unless it's a Cheap hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and great breakfast. Workout room and indoor pool very well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Conzuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place was really clean and nice.
Stayed 3 nights in Jun 2025