People in room next door made a lot of noise screaming and yelling for two days in a row. had to call front desk. Amazon package supposedly dropped at the front desk disappeared. Had to be reordered.
Location is excellent! Bed, shower, breakfast, amenities, all were great. The only thing is that since itâs pet friendly, there is obvious dog smell at the reception, kind of like a veterinary clinic, where it is clean, but the smell lingers on the mop. If you are a dog person, the smell wonât bother you! But if you are not, mmm.. I mean, itâs not unbearable, but probably will appreciate another location more.
Though the hotel could have been nice, the fact that my room was not clean (I had to change the bedding and there was hair in the shower), leftnmy stay wirh a lot to be desired. The area was wonderful, but the hotel is low on staff and those that were there, were new. Hopefully it will improve.
AC was loud. It wasnât like a steady white noise. It was like loud.. and then quiet⊠and then slowly LOUD and then back again and onwards. The shower stall floor was dirty.
Beautiful property. During our stay no guest key cards were working so a member of the staff had to let us into our rooms every time we came back. But they were helpful and friendly and we had zero issues!
We have never stayed at a hotel this noisy. We barely slept. The breakfast was also the worst hotel breakfast we've encountered. Absolutely terrible. Staff was great, the hotel was spotless, but man does that not make up for sleep deprivation and bubble gut. Quiet hours? What are those?
Hotel was great, very clean. Room was very spacious and its great they have a kitchenette, it comes in handy. The bed was soft also which is hard to find in a hotel room. The parking provided is a pro and at no extra cost. Area is quiet and peaceful. Breakfast is very good. The only con was the room service I had to ask twice to get my room serviced. Other than that hotel and staff were great, I would stay at this hotel again.
Customer service was great but the room was not clean. We checked in at 4pm after a long ride just to realize that the room was not clean. The entrance had spots all over, the bathroom tile had those spots as well. Even the shower tub had hairs. When we sat on the bed, we found a bug. I grabbed it with a napkin and took it to the front desk . The guy there was very kind and gave us a different room. Overall was fine but Just not the best experience for us .