SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio SeaWorld Lackland

Lobby lounge
Terrace/patio
Exterior
Lobby lounge
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
138 Richland Hills Drive, San Antonio, TX, 78245
  • Lackland Air Force Base
    ‪6 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott San Antonio SeaWorld Lackland

Hotel in San Antonio with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott San Antonio SeaWorld Lackland. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 13 minutes by car from Lackland Air Force Base and 14 minutes from San Antonio River
SpringHill Suites by Marriott San Antonio SeaWorld Lackland offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott San Antonio SeaWorld Lackland also features a picnic area, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Roll-in shower (86 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Lackland
SpringHill Suites Marriott Lackland Aparthotel
SpringHill Suites Marriott SeaWorld Lackland Aparthotel
SpringHill Suites Marriott San Antonio SeaWorld Lackland
SpringHill Suites Marriott SeaWorld Lackland
SpringHill Suites riott SeaWo

SpringHill Suites by Marriott San Antonio SeaWorld Lackland Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chinnesa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Chinnesa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Drew

Stayed 1 night in Mar 2025

8/10 Good

GIORDANI

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom door did not lock.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities
Great costumer service
Stayed 2 nights in Mar 2025

4/10 Poor

Desha

Travelled with family
Disliked: Room comfort

Too noisy

I've never stayed at a Springfield Suites, so I wanted to like it. However, just the general overall layout of the room was awkward. I didn't like that the toilet and shower were in two separate rooms with a random closet between the two. The lobby loked and smelled clean, but the room itself was just just ok in terms of cleanliness. The real problem was the noise level. There were people right next door to us that had loud children who were up until midnight and then at 5am it sounded as if there were people working on the roof of the hotel possibly (we were on the 4th floor), but it woke us up. The noise persisted until we checked out at noon so I don't think it was a guest making the noise. So needless to say, we didn't get much sleep. I don't think I'd stay at this hotel again.
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not Impressed

Charged $10 a day for parking. Stayed Monday through Wednesday and came back after a day at Sea World by 5:30pm and room was still not cleaned. One staff member said they were short staffed, another claimed they don't clean rooms on Tuesdays. Down comforter had blood stains and nasty yellow spots (bodily fluid), pillow case had mascara smudges, and sheets were worn down, almost torn. Lobby was nice and breakfast was great, but room was disappointing. Greatest takeaway: spend a little extra for cleanliness. Won't stay here again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Crystal

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely not a Marriott standard hotel. The blankets were all stained asked for new ones those were stained also along with the towels. Talk to room service they said all blankets are like that. Bathroom floor tiles were broken. There was a lot of smoking going on in the hotel also. Very unpleasant stay!! If there wasn’t a big function going on in San Antonio I would have switched hotels but every hotel was full.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lashaunda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was clean and conveniently located near restaurants and shopping, which was a definite plus. However, it's important to note that early check-in is not available, so arriving before 3 PM can be frustrating as the staff strictly enforces this policy, sending guests away until the designated check-in time.
Stayed 1 night in Mar 2025

2/10 Terrible

vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room not very clean, microwave was filthy inside and out. Stains in tub and water wouldn’t go down. Was advised previously when booking there would be $10 a day parking which made no sense for this old hotel. Stayed at a newer one literally 1 minute down the road and they don’t charge for parking. Only 3 towels for a 2 queen room for 4 adults and when asked for clean towels was told I had to take them the dirty one first to exchange for clean ones.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monica Ada, Hagatna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to Lackland AFB where we attended our Godson’s BMT graduation. The bed was just the right firmness for my husband who is disabled and me with a back injury. We had no problems getting out of the bed because there was enough support for us to push off. The bathroom was very accessible for us as well. The staff were professional and friendly. If you are going to a BMT graduation, don’t choose this place for free breakfast because you will be leaving before the breakfast opens and returning after it closes. It was one of the deciding factors for us (before I knew about the bed) and we were not able to enjoy the breakfast. I would suggest to management to have “to go” breakfast BMT boxes. Maybe a muffin, boiled eggs, fruit, and/or dry cereal and a beverage.
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Breakfast was okay. Wish it had better seating for larger families with kids. Loved that it had an indoor pool, my kids used for 2 hours. Looked clean enough. The bleach smell was pretty strong though. I wish I didn’t have to pay for parking. I absolutely hate having to do that when I’m already paying to stay there. It’s not like parking looked limited. I would still stay here again.

10/10 Excellent

AARON

Stayed 2 nights in Jan 2025

8/10 Good

Wanda

Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect if you are visiting a loved on at Lackland Air Force Base!
Stayed 3 nights in Dec 2024

8/10 Good

Aesha

Stayed 2 nights in Dec 2024

6/10 Okay

Deepak

Travelled with family
Liked: Property conditions & facilities
Not feeling like a Marriot hotel
Stayed 2 nights in Dec 2024