Super 8 by Wyndham Universal City

2.0 star property

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Photo gallery for Super 8 by Wyndham Universal City

Relax by the rectangular pool surrounded by lounge chairs and umbrellas.
Cozy retreat with a dining area, kitchenette, and separate seating space.
Stunning two-story building with a central entrance and symmetrical facade, featuring a dark door and three windows on the ground floor.
Two beds with matching headboards and a large wall-mounted artwork adorn this hotel room, featuring a window, bedside table, and wall-mounted lamp.
Welcome to the reception area, where friendly staff are available to assist with your stay.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
200 Palisades Dr, Universal City, TX, 78148
  • Randolph Air Force Base
    ‪3 min drive‬
  • Joint Base San Antonio
    ‪3 min drive‬
  • Morgan's Wonderland
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Super 8 by Wyndham Universal City

Hotel in Universal City with seasonal outdoor pool and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Change of towels is available on request
Super 8 by Wyndham Universal City offers 115 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Fridges and microwaves are provided.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Super 8 by Wyndham Universal City, you'll be within walking distance of Universal City Dog Park. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • 13 minutes on foot from Universal City Dog Park and a 4-minute drive from Regal Live Oak
Super 8 by Wyndham Universal City offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. The business-friendly Super 8 by Wyndham Universal City also features complimentary newspapers in the lobby, laundry facilities, and a television in common area. Free self parking is available.

Smoking is allowed in designated areas at this Universal City hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted for any bookings or on-site payments
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Super 8 Hotel Universal City
Super 8 Universal City
Super 8 Universal City Hotel
Universal City Super 8
Universal City Super Eight
Super Eight Universal City
Super 8 Wyndham Universal City Hotel
Super 8 Wyndham Universal City
Super 8 by Wyndham Universal City Hotel
Super 8 by Wyndham Universal City Universal City
Super 8 by Wyndham Universal City Hotel Universal City

Super 8 by Wyndham Universal City Reviews

Reviews

6.6
Rating 10 - Excellent. 284 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 134 out of 1005 reviews
Rating 2 - Terrible. 216 out of 1005 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Positives: The staff were kind and helpful! And the living area of the room looked clean and renovated. Bed was very comfy! Negatives: The bathroom looked filthy. Reddish brown smears and splatters on the wall and light switch, and the tub was heavily damaged on the surface which also looked dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 4 nights in Apr 2025

4/10 Poor

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities

Def not the worst but never going back.

The room was slanted for some reason, the tub was peeling, the room reeked of cigarette smoke and had burns on the sheets. They intentionally left a bucket for smoker under the AC unit that kept pumping that stink back into the room as well. The shower was leaking via the spigot and the toilet didn't want to flush.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we needed

Great
Stayed 2 nights in Mar 2025

8/10 Good

willie

Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bed was not comfortable, the tub needed repair, the tv was small, the room wasn’t cleaned well when we arrived. Great price for the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lied on their website and said they offered breakfast but didn't offer any breakfast of any kind.They didn't even have juice or water.And they said that they had breakfast standard every day , that was a lie
Stayed 4 nights in Apr 2025

2/10 Terrible

Heather

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not Change my seat daily and whenever they took my towels to exchange them.They never brought them back to me.They did not take out my trash.Every day after work.I had to come over and clean my whole room.When that is their job and I paid over a hundred and twenty dollars a day for them to do their job but they didn't
Stayed 1 night in Apr 2025

10/10 Excellent

Rocio

Stayed 2 nights in Apr 2025

10/10 Excellent

willie

Stayed 3 nights in Apr 2025

4/10 Poor

Lidia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here was nice enough but it goes to show that you get what you pay for. The lady at the front office was really nice though, she checked me in promptly and let me check in prior to 3 pm which was nice. She also forgot to return my ID to me and she came up to the room to return it instead of calling me and asking me to go to the office. That was super nice. The rooms are not your luxury hotels and the appearance and cleaning leave something to be desired as you can see from the pictures. The floor is laminate and was not clean. The bathroom tub is the worst I have ever seen. Definitely doesn't make you want to sit in it and enjoy a bath. I had to not look at it even stepping into it for a shower. The paint on it is falling off, there is a calking around it but the job definitely was not made by expert hands. The door has an extra security adapter but you can tell it was removed and reinstalled higher. Yes, I put it on then then tugged at the door. That security addition is NOT going to stop anyone if they push the door and want to get in. There were no tissues in the room. Had to call and ask for some, they said we had to go to the office to make requests like that. We went over to the office and they did give us one but really? The house keeper told us she didn't have any. The t.v. was not working, had to call someone to come and set it up for us. The hair dryer was not working either, called it in and someone came over to take a look. Space here ran out . . .
Stayed 4 nights in Feb 2025

2/10 Terrible

Kemar

Disliked: Property conditions & facilities, room comfort

DO NOT USE HERE EVEN IF IT’S FREE

The rooms were so bad that we just slept in the car. Old , moldy, the bathrooms were filthy. I asked for a change of room twice and all the bathrooms were the same. I’m also not a fussy person but the disgust was beyond my threshold
Stayed 2 nights in Mar 2025

2/10 Terrible

Natasha

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The staff when i reached was rude i asked to check in 40 min early staff stated there was no room available after waiting 20 min i was checked into a un-clean room the cleaning crew called the front office to correct it. The wifi was horrible. Guest 403
Stayed 2 nights in Mar 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
One thing I did not like was that we left the rooms and the cleaning ppl came in without permission stolen some on my prescription pills not cool
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Stayed 4 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and customer oriented
Stayed 4 nights in Mar 2025

6/10 Okay

San Juanita

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

HwaYeu

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

grace

Disliked: Staff & service

horrible service.

didn’t even get to stay here. booked everything online, got all of my information just to be turned away from the property because i am 20, not 21. even though i have stayed here previously.
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got to stay due to the 40 dollar additional fee that they charge. The woman up front told me to take it up with Expedia, when I got on Expedia too much time had passed and I didn’t get a refund whatsoever.
Stayed 1 night in Mar 2025

2/10 Terrible

Devonte

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here rooms have roaches bath tub is nasty and dirty and they also have bed bugs and they won’t give you your money back
Stayed 1 night in Mar 2025

10/10 Excellent

Tami Lynn Carlson Ralph

Liked: Cleanliness, staff & service
Great Price
Stayed 1 night in Mar 2025